Capital O 854 Ub Caisar Hotel

They cancel my booking

The female staff is friendly Easy to get transport (e-hailing)

I notice fingernail on the bed. I ask the staff to change the bedsheet due to dirty with stain all, the refused. But then when i said i found fingernail, the change it. I assume they didn’t change the bedsheet from previous visitor. So disgusting 🤮🤮 Toilet floor is also dirty. Some of room the toilet door cannot function. The are mold on the wall

overall bad

this is the worst hotel ever i ever booked! the room is dirty, aircond not service because have a very loud noise every night from aircond. don't have elevator. the roof have so many hole and because of that a rat come to my room middle of night & eat my food. window cannot close at level 2 i ask move to level 3 but still worst room. don't trust price that appear because once you booked & come to the hotel they will charge to 15% for nonsense thing. They did not give you even mineral water, soap & shampoo. level 3 is like a horror movie, in front my room there is leak when raining & floor is always wet. I don't what Management they do at hotel like hell. please don't booked this hotel & waste your money like me i cannot refund & cancel even checkout early they don't want help you to manage booking while they can. please don't trust picture they put. it scammer.

One of light bulb off, wastafel broken, near the hotel there are many cafe, street food. Very convenient for dining.

The place was dirty. A lot of junk in the window area. Bathroom sink was dirty. The adjustment for water temperature is very high, so not short people friendly. The bed was good.