Bhava Residence

Cleanluness

The communication was not ok.

Cleanliness n the deco.

Its far from the happening place. We travel by grab The staff do not speak english. Communication is poor. 1. I was charged for a towel which dirty due to water spillage. There was a small mark at the towel, they requested for laundry charges. We paid for it. Though its not much, principlely , the usual thing was to get it clean without bothering customer. I informed the reception abt it, there was no signage or briefing on do n dont. 2. I asked for extra pillow , there was a charge. I just leave it. Also n informed the extra bed was hard.. they gave another comforter . 3. I asked for an extra cup,they gave me plates n bowl... 4. There hv a small pantry but no amenities eg small towel or soap. 5. The hotel is clean n decor was nice. 6. Some tuk tul driver fo not know the location of the hotel..

Check in & check out mudah. Tak simpan passport.Tak ambil depo.Setiap hari staff bersihkan bilik. Hotel wangi,selesa & bersih,tak ada hantu. Dekat dengan Central Mall Hatyai & Makro. Saya ambil 5bilik. I will repeat again.

Overall very good,only one need to improve interm of soundproof. At bathroom I can speak with my sister (she also at bathroom,next my room).

Affordable.

TV is not working. Renovation work going on upstairs for 2days of my stay. No notice was given. Very dirty and dusty balcony. My room feels like not maintain for few months.

Service

They changed for extra pillow

The cleanness

The hotel a bit far inside

Location near to central festival mall.

Zero sound proof room, can hear basically every single word and action next door. Also heard everything from the corridor. Very bad air conditioning, not cold even maximize the fan speed and set at 16C. The worst thing is all three rooms I booked have the same problems!!!! BED BUGS!!!! Our legs and hands were bitten by bed bugs, full of itchy red welts. The worst hotel I ever stayed in hatyai.