Town Center Paradise in Playa Blanca

El aire no funcionaba

In general, the apartment was clean and nicely furnished. However, there were several serious issues that made our stay very unpleasant.

First, the air conditioning unit is installed directly above the bed, which causes cold air to blow on you while you sleep—this is quite uncomfortable, especially for children. Second, communication with the host, Irina, was extremely difficult. She does not speak English, and her Spanish is very limited, which made it hard to communicate. The most serious problem, however, occurred on the night of our stay. The apartment was advertised as family-friendly with a clear policy of "no parties allowed." Despite this, there was a loud party in the neighboring apartment—also managed by Irina—that lasted late into the night and made it impossible for our family, including small children, to sleep. We contacted Irina for help, but she did not respond at all. To make matters worse, the next morning, after we had clearly expressed our dissatisfaction and left to a different location, we received an email from Booking.com stating that our reservation had been marked as a "no-show" and cancelled—by Irina. This appears to be a deliberate attempt to block us from leaving a review and sharing our experience, which we find deeply unfair and dishonest.

Pelas fotos e descrição, parecia ter cozinha completa, com pia. Qdo chegamos la, era.outra unidade, que só tinha a pia do banheiro para lavar pratos, talheres e todos os utensilios de cozinha. Valor não vale o que oferece. Qdo reservamos, tínhamos ideia de reservar mais dias. Ao irmos embora, a proprietária nos levou para o apto do lado, para conhecer, o que tinha a cozinha completa. Como falamos pra ela que talvez ficaríamos mais dias, acho que estranhou a desistência. Me senti enganada pela foto/descrição/oferta. A proprietária tem dificuldade para se comunicar em espanhol.

Todo limpio y acojedor. Es como estar en casa. Me encantó que así como muestran las fotos es tal cual.

Para el precio está perfecto

Las instalaciones no están tan óptimas

No es lo que lo pensé

Nice