Kaazi Beach Resort

Breakfast is fairly good. Location is good

There's no value for money when it comes to room, beddings, etc. No sandals, body lotion, etc. They gave dirty beddings on the first night. They were not fresh. They appear to be money minded than serving their clients well/meeting their expectaitons

The room was nice and the food was good. Very nice views over Lake Victoria.

There was a big function and was quite noisy. The rooms are overpriced.

The welcoming staff who were friendly and helpful throughout my stay. I was impressed with the fact that there was a problem with a device in another room; for example the landline telephone was not working. The staff came to check and fix the same issue in my room, without me even reporting it. The staff were proactive as the engineer who fixed my landline took on board my opinion about an air conditioning device not being effective reporting it back to reception. Who sent another staff member to look into further. However, not a worry for me as there was a standing electrical fan also in the room to keep the place cool. Brilliant chamber maid service. The room was always made clean and presentable daily. The restaurant and breakfast had good quality tasty food and top service. I was happy they took on board my suggestion to have some fruits at breakfast guests could just grab for even take away such as bananas, apples and oranges. I liked the restaurant's open roof top floor. Had some monkey's come and entertain the guests at breakfast time by trying and sometimes getting some food themselves! The location of the hotel is wonderful, overlooking the lake Victoria and the layout of the hotel encompassing nature, having a swimming pool, a big enough area to walk and sit for small to large groups, play areas for kids and big kids ;-) The place is really popular many people even came just for day trips. There are security gates with security staff on patrol 24hours before entrance into the Kaazi Beach Resort. I like the staff, they made me laugh calling me Mr. Kwaku ( Kwaku being my first name).

The gym needed more attention. There was one piece equipment in there that just didn't work. Hahahaha. The spa did not appear to fully operational. Also I think Kaazi should partner up with some official touring companies, so there are tours and activities on offer from the reception. There was a hole in the mosquito net covering the bathroom window; I had to plug it with some tissue to keep mosquitoes from entering the bathroom.

Juliette is a lovely and great waitress!

Had to pay the bill for dinner immediately, but they tried to charge again at check-out. On the weekends it's too busy and noisy. They should decide, if they wanna have hotel guests or resort guests. Pool is always super busy, noisy and not much space left to swim. Staff is absolutely not welcoming. Breakfast is available after 08:30 am, not before. It's overpriced! Never again.

Too goid ambience and every detail is good

Nothing we dislike