John Carver Inn & Spa

The John Carver was very clean and perfect location to where we were going (Memorial Hall) to see a concert! The pool was nice and clean, as was the jacuzzi. Staff were wonderfully helpful, even providing us with TWO cots because the kids refused to sleep in the same bed. lol The only complaint I have was the jacuzzi was cold :-/. I only stay at places that have a hot tub. I have a bad back and hip due to a car accident, and heat really helps! Otherwise everything was perfect!

Hot tub wasn’t hot.

We checked in after 8 pm and immediately went out to get dinner. Found a good restaurant around the corrner still serving food. We went back and fell asleep. In the a.m. i caught a whiff of urine, but thought it was unflushed toilet. We quickly got ready & had a good breakfast in the hotel restaurant. It was cooked to order, which i prefer vs buffet. We were gone all day until about 9 pm. We had left the window open but it was closed and i smelled urine again. It was obvoius that a previous guest had peed on carpet between the queen beds. It was dry, but thats where order ce from. We opened window and reported the issue at 8:30 the next a.m. Desk clerk seemed skeptical, (pet free hotel) and not very concerned. I asked to have our room serviced and carpet cleaned. We went out on another full day adventure, upon returning the odor lingered. Apparently staff had sprayed carpet fresh or something then vacuumed. Half assed effort. Since we were leaving next day, i went to desk and requested air freshener or lysol to cover odor. The clerk said i should have reported earlier...which i did before 8:30 that a.m. He gave me a can of autumn scent which i sprayed all over the carpet. Slept with window open again Overall, this didnt ruin our stay, but i felt it should have been handled with more diligence and concern. The room.renovations since i stayed there 2 years ago were a nice update, but they may want to rethink carpet around beds.

Ok

Did not use

When we checked in they gave us a list of the pool rules and wristbands. But when we went to the pool, although there was an attendant there was no body checking wristbands or even trying to enforce rules as kids came in without adults, the parents did came later. They was running around and jumping into the pool dispite signs against this. The hallway to the had a rotten smell that we was told was from the kitchen. You could hear other people talking in the rooms around you. They are within a remodeling do i hope they are address these issues with that but the room looked like it was recently updated.

The spa

Security system (lack of) and not feeling safe.

Great

Hey, at a great day at John Carver Inn went to a couple great restaurants. Everything was walking distance a lot of shopping beautiful scenery. Would recommend this to anyone.

They need to update ! The A.C was so loud had to shut it off.