The Academy Hotel Colorado Springs

Easy to find and a good breakfast. Comfortable bed.

Had to call maintenance, window blinds not working. Light fixture coming down. Fridge wasn’t really cold even after adjusting. Cracked paint in bathroom. Needs updating badly. Tried to order a meal in the bar and grill and 3/4 of the items that were on the menu, they were out of. Ended up going to a restaurant in town.

Clean and comfortable

Restaurant closed to early.

perfect location; friendly and professional staff, aesthetics of the open lobby where breakfast and coffee was served was very attractive. If staying longer, I'd have enjoyed the lounge bar I am sure.

My particular room needed some attention: While displaying fresh coffee/tea pods on a counter, It was missing an actual coffee maker. When asked for one at the front desk, the staff found one, saying, "It may not work." (And it did not.) My bed was strangely uncomfortable - the mattress was lumpy, and I had to sleep at a diagonal, grateful I had the bed to myself. (My son said his bed was fine.) I could not find a way to plug in the one lamp by the desk. Thus, I ended up doing my work sitting on my bed, where I had a light. It was not that big a deal, but if I had stayed for the week, this would have been very inconvenient and I would have needed to change rooms. Also, the TV remote did not work, and I could not get it to turn on. (I checked and the batteries were good.) This was not a big deal either, as I was very busy during my 2-night stay. But the one break I had to relax and watch something, I could not. Lastly, breakfast was a tad disappointing in that the fresh omelettes were an additonal price, there was scant fresh fruit, and no yogurt at all. I did appreciate the fresh biscuits. And, The staff, as mentioend were all very pleasant.

Nothing.

I did not stay here. I got to the hotel lobby, ready to pay $124 for the room w/ tax, but the hotel tried to charge me another $100 for deposit, said it will be returned when I leave. I am used to hotels "holding" an amount for incidentals, not actually charging and then "will reimburse" after departure. I did not have a spare $100, I am a grad student doing clinicals not yet making the big bucks, drove all the way from denver, so anyway, I just could not stay here. I offered to change my dates to maybe the following week so that I would not be charged because it was too late to cancel, but hotel would not let me do that. Booking.com was of no help. So needless to say, I got charged $124 for NOT staying at the hotel, so I have a bad taste in my mouth for this place and will never try and book here again.

Located right off the highway and a lot of close by amenities.

Once again, I got bamboozled by misleading photos. Booking made this place look nicer somehow with the photos, but don’t let them fool you. This place is just dingy, dusty and dated. I was expecting an odor or foul smell in the room, but luckily there wasn’t one. Carpet and window curtains have stains. Bedding is a little soft but our mattress felt like the same large person slept there for the last month as there was a big dip in the mattress that made it difficult to get comfortable. The pool is insanely cloudy, not sure how often if at all it gets cleaned. Breakfast is subpar. The place is so understaffed, your room only gets cleaned if you request so. And you have to ask for towels. I wanted to like this place so much, seeing as the photos made the atmosphere look so inviting. But you can tell the place is past its prime. The crumbled sign on the side of the building should be your metaphor for your experience. If you want to advertise as a 4 star hotel, then you better hope this ‘new owner’ starts investing Loads of money into it.

Im Badezimmer Haare von Vorgästen. Kein warmes Wasser zum Duschen. Matratzen durchgelegen. Insgesamt macht das Zimmer keinen schönen Eindruck.

Atrium was amazing

Nothing

Price was ok.

The reviews were a little misleading. Pretty rundown. Beds were horrible, room smelled bad. We opted to find other accommodations and just left without staying the night. Never done that before but it was a good decision. No chance we'll go back.

The breakfast was nice and the staff was attentive. They had DIY waffles, eggs, sausage, biscuits, and gravy, plus cereal and fruit. It was a good selection and the staff was friendly and helpful.

The room we stayed in wasn't very clean. There was dust in the bathroom and the room and the desk chair was covered in hair and crumbs as if it hadn't been cleaned at all. The bed was fine and the sheets were clean, but the room itself was not very nice. Stains on the bathroom ceiling, ripped shower curtain, and stains on the curtains of the windows too.