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5.3 / 10 Guest Rating

Riad New Moon

Marrakech, Marrakech, MA

Riad New Moon - main view

About the Property

Rooftop Terrace with Stunning Views
Enjoy the picturesque views from the rooftop terrace at Riad New Moon while relaxing in the Moroccan sunshine.

Convenient Amenities for Guests
Make the most of complimentary wireless internet access, room service, and a theme park shuttle during your stay at the riad.

Comfortable and Stylish Guestrooms
Unwind in one of the 7 individually decorated guestrooms featuring Select Comfort beds with premium bedding and modern amenities.

Book your stay at Riad New Moon in Marrakech today and experience a blend of comfort, convenience, and Moroccan hospitality.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Street parking
Television in common areas
Free breakfast
Smoke-free property
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.3
Good3 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

F
Florian
Verified booking
Standard Room
Stayed in Dec 12, 2019

"Perfect place with unpleasant hotel management"

4.0

This is actually my first review ever but it feels like this is necessary. The riad is really lovely, a beautiful place in a side corner of the medina, you can park around 5min away outside the medina. Perfect. Unfortunately, there is a couple of hastles which are unacceptable. First, this place sells more of its rooms than what it actually has. That leads to us and ALL of the people who stayed in the hotel at the same time than us not receiving the room they have booked at the beginning. We had to stay in a much smaller room than what we booked, without the amenities that were booked. The hotel manager even said that that is because the hotel allows bookings on several booking sites for the same room without being noticed if it is sold. Also, there is no wifi in every room and the shower makes the whole bathroom wet. On top, we weren't told that breakfast is only until 10am. When arriving at 10.30, the hotel manager first said that we dont get anything anymore. Then, he said agreed. But when we asked to have the breakfast on the beautiful roof top terrace as the day before we had to carry the breakfast 3 floors up ourselves. At the end, the hotel manager didn't care at all anymore, went totally impolite. Pretty unusual and unpleasant stay in total although this place could be perfect.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Oct 26, 2019

"Good"

2.0

Attention aux personnels petit déjeuner décevant à partir de 22h plus de bruit merci les vacances

Helpful?
N
Niki
Verified booking
partner
Standard Room
Stayed in Oct 11, 2019

"Exceptional"

10.0

Clean and nicely kept property in a very good location in the Medina. Staff was helpful and welcoming. The room was very spacious and clean and had a nice design. Great value for the price.

Helpful?