Days Inn by Wyndham San Jose Convention Center

I don't know because I had to cancel. I was burying two uncles. The hotel was to far away. Within 30 minutes I canceled with Booking and the hotel. I was told there was no charge from the hotel. The next day I was charged for a whole day for a place I never even stepped foot in. Booking even said free cancelation. The hotel still charged me.

The double standard. When I talked to the hotel host he assured me there was no charge. The next day I was charged. He pretty much lied to me. I believe this is one of the reasons the hotel has such a low score.

It was the location that you needed it to be

It was advertised that they had breakfast, it was never available. I picked the hotel because it included breakfast.

This Location was absolutely the worst hotel stay that I can remember to date, and I am 50 years old. The rooms were in all kinds of disrepair and the furniture, and carpets were absolutely disgusting to the point that I never walked around in even my socks or sat in the in room lounge chair, or even the computer chair for that fact. The dresser drawers were broken and bathroom light fixture was filthy, and the shower was an old converted spa tube that didn’t work and had mold around the jets , and had mold all in the grouting . The light switch had what seemed to be dried blood on it and the room had holes in the wall and the paint was absolutely horrible. This room I’m speaking of was the second room that I was moved to after I complained about the first one. The front desk did not allow me to use my trip advisor code for discount. This was just an all around bad experience something that I have never had at a Wyndham hotel or resort.

Nothing

Everything was really rundown

Worst experience. We called before showing up. They insisted we give them our CC number over the phone when we were going to be there within minutes. When we showed up they pretended the system was down. The women who works the back should stay in the back absolutely no customer service etiquette. Will never return. And I advise you don’t either.