Elegance Hotel

Poca pulizia, mancavano ascuigamani in bagno, la colazione è stata portata in ritardo ed era molto scarsa.

The hotel is decent but could use some maintenance and additional housekeeping staff. Examples include things like the exterior windows and door handles not being attached, or the fact I had to have my room key card re-authorized every day, and my rooms trash wasn't removed once in five days.

It advertised that breakfast would be served from 7–9 a.m. but they only served it at 9 AM. They advertise that it had air conditioning, but on the seventh floor, not only was there no air conditioning, but the elevator ended in the sixth floor is spectating walking up to the seventh floor… The staff, however, was very friendly and overall the rooms were very nice as well inside. All in all I would stay at this hotel again especially if I can get somewhere below the seventh floor.

Spacious and clean room. Large bed. The bathroom was clean but there only was one towel and not enough toiletpapier so I had to ask more. Staff was friendly.

Pleasant stay. Big room very clean

Not a regular hotel.

호텔 주변과 창틀 밖에는 바퀴벌레가 득실하고, 룸 안에 에어컨이 있다고 호텔 정보에는표시되어 있으나 실제로는 에어컨이 없음. 프론트에 에어컨이 없느냐고 물었더니 창을 열고 자라고 함. 창 밖을 여니 바퀴벌레 여러마리가 돌아다님. 냉장고도 없음. 욕실의 타일은 깨져있거나 떨어진 상태임. 기본 정보와 다름을 설명하고 환불해줄 것을 요청하였으나 거절함. 호텔닷컴에도 환불이나 취소에 버튼이 비활성화되어 있어 더 이상의 환불조치나 취소가 안됨. 2박을 신청하였으나 1박은 나의 선택실수라고 하더라도 나머지 1박은 취소처리를 할 수 있도록 해줘야 하는 것이 아닌지.... 그자리에서 바로 나와 다른 호텔로 가서 숙박함. 최악의 호텔이었음.