AmericInn by Wyndham Memphis East

It was not a good experience towels dirty rooms still look dirty even when clean

Dirty entrance windows, dirty carpets, elevator. Holes in the closet door, broken fixtures, removed smoke detector with exposed wires. Stinks in the stair case. Very scares breakfast items.

The room I was given had cockroaches in the bathroom, I thought they were dead until they scurried around the toilet. The toilet had urine around the bottom that meets the floor. The room smelled like urine and weed. The towels are like dishrags, not towels. The Closet door was kicked in and had a huge hole. Dust on the furniture, the chair at the desk was peeling. Its littleraly 2am and I am afraid to go to sleep. I have never been to Memphis, and I had no idea where I was booking, but apparently its the worst area you can be. The staff member came up and walked me to a new room, a little cleaner and no roaches that I can see. He was kind and told me to check out and go to another area of Memphis that is safer.

Strong unpleasant smell in the hotel, the bath was not clean, the smoke detector was removed and breakfast not available due to low numbers of guests at the hotel. The staff was helpful and friendly.

People were nice. But the place needs a good over hall. The ac was broken, no breakfast like the website says.

Holes in walls, holes indoors, torn furniture, stained and worn sheets. Bath tub broken, cracked walls, water didn’t shut off. Sink drains stopped up. Sight glass in door missing. Breakfast was served as stated at check in.

Absolutely horrible!

No hot water had to move twice and still no hot water. Have the outlets did not work no shower curtain in shower area no soaps to wash hands with or bath with. Not looking the best shape on the inside of hotel.

That was the worst room that I've ever stayed in. It was dirty and the covers smelled like pee. There was paint peeling off the walls and live wires hanging from the ceiling. I took pictures; if you want them please email me

Never again! The first thing that you noticed when you walked in was a whammy of marijuana and tobacco smoke. The halls and elevator were even worse. The staircase smelled like urine, had somebody's false eyelashes on the floor and goop stuck to the wall. The carpet had been removed from the staircase and was just disgusting! We got into our room, and fortunately it did not smell like smoke. However, it was filthy, and the toilet had flooded in the bathroom and out onto the carpet. We went down to the desk and told them what the problem was, and they gave us another room. We went back up stairs and discovered that, that room was saturated in marijuana and tobacco smoke. And can I say it was also disgusting. So back down we went. We were then given the big suite in the hotel. Once again, marijuana and tobacco galore. The toilet in that room also had issues, the bed and furniture had cigarette holes burnt into them, the desk had dry food, stuck to it , and I felt like we needed to take a shower, just being in that room. So back down, we went again, and just asked for a refund. It was so gross there! Physically, I couldn't stay there.