Super 8 by Wyndham Metairie

Open the door, chemical smell. the only chair smelled, looked 30+ years old, cigarette burns all over. sticky to the touch. What could be painted had 7-8 layers and the grout around the tub and toilet was gray (used to be white) Wife took a shower, dried off abd by the time she made it to the bed, the bottom of her feet were filthy. You can see 4 bars from the front door, and hear music from dusk to dawn.

Started with poor service from the front desk, up to the room which was basic. Found long hairs in the bed which weren’t ours! Cigarette burns on the furniture. Bathroom was horrific, glad we were only stopping one night but clearly with Taylor Swift in town the prices on hotels had been hiked. Towels dirty and floor just as bad! Had a shower and then they were filthy again. Needs work doing! I know it’s a motel and they get bad raps and I can see why!

Overall good property and clean room. Room was missing a light, so had to use the restroom light.

I am unable to give a 5 star due to we were not able to make the trip and customer service advised we could not cancel

This was a really terrible experience. The room was so nasty. The shower curtain has blood spots. The toilet didn't flush properly, and the entire atmosphere is awful. I will never stay there again. I will never recommend this hotel to anyone. Me and my companion got sick of this.

Terrible place to stay, they opened the door on my room and let my service dog out of my room!!! Then proceeded to call the law on me and my wife cause we we're upset.... a very unsafe place to stay.... homeless people harass u in the parking lot.....bad experience all the way around

During check in, front desk person was on a personal phone call and didn’t put the phone down while checking me in, thought that was a bit rude. Got to our room Our window was open and we realized it wouldn’t close completely or lock. In the mean time another patron of the hotel was yelling about a dog being let out of his room and was yelling saying he was goi g to shoot someone and that he had a pistol in his car. This was a bit concerning with our window not closing or locking. Went back to the office and Talked to them and the gentleman said he would come and fix it. We had plans so we were leaving and he said that was fine he would go fix it. We came back to our room late and it was not fixed or even rigged to close. We were checking out early the next morning so we just left it. And also the shower did not work. Not a good experience for us

Just seems not well maintained

dirty bad room, head shower not working, bath tub not drained, dirty and sticky floor, dirty AC. Manager (male) not polite when we complained the coffee maker did not work and leaking water,

Don't waste your time! This place is a disaster! I reserved three rooms from hotels.com since we needed to evacuate for Hurricane Milton. Hotels.com also said that the hotel was pet-friendly and there would be an extra fee per pet. No problem right? I get to the hotel to check in and there is a sign by the front desk that says no pets and the guy (who was VERY hard to understand) at the desk says no pets. I proceeded to argue with him about it and explain my situation. He looked at his computer, I guess to check hotels.com, and said the pets were fine. He then told me that I only had one room reserved. I argued that as well and showed him the confirmation email I had. He insisted that the reservation was only for one room. I asked him to go ahead and give me another room and asked that it be next to mine if possible since my two disabled sons had to get a room of their own. The guy said he was giving me the available room and it would be no problem. I paid for everything and got the keys and immediately noticed the keys had room numbers on opposite sides of the hotel! After driving for over 14 hours I was not in a place to argue anymore. I just wanted to crash for the night. So I got the boys settled into their room and went over to mine. The room on BOTH sides of mine was empty! (our entire stay they were empty) While we walked up to our rooms, there were several people in several areas just hanging around outside smoking weed. A girl was staying in a room below us and she had ALOT of males of different ages coming in and out of her room constantly. A drug deal went down as I was walking by to pick up food for my family. By the elevators, there were rusted old shells of the AC units they changed. Another time I went out for food, there was a guy just sleeping on the sidewalk next to the tree that was in the median. When I had to go and reserve my boys' room for one more day, it wasn't much better. The girl was so hard to understand and rude when I asked her to repeat herself a few times. I dealt with her again at checkout and thankfully that went a lot smoother. Beware if you choose to stay here.