Losehill House Hotel & Spa

Booked for three days. For a special celebration, but was left feeling really disappointed. Firstly. The hotel was dead. Maybe only saw two other couples. But yet they gave us a tiny room over looking the carpark? I would understand if it had been fully booked. But it just wasn’t. The breakfast was mid, and obviously not local produce. So after day 1 we went out to some lovely cafes and delis in hathersage. Which also meant we cancelled our dinner reservation as we didn’t want our special dinner which was rather expensive to be even more so disappointing. As for the room. Whilst I understand not everyone can have the exceptional view, if yours is the one with the carpark, I’d expect a really beautiful and comfortable interior. Nope. We had a random table with all our coffee/tea stuff that was identical to the ones outside on the patio. As well as outdoor lawn furniture wicker chairs. Identical to those around the pool. The bathroom was fine. Nice shower and the water pressure was awesome as well as a great temp. Can’t fault this. The “spa” was incredibly disappointing. A tiny hot tub one that anyone would have at an Airbnb or personal home, that was lukewarm, a tiny personal use dry sauna that had gaps in the door so didn’t seal and was leaking rain water into it ruining the “dry” aspect. The pool was fine, but small and very basic. And whilst not cold it was definitely not a warm or heated. The kicker for us, and what inspired the review was we sent a hoodie off for laundry service. Firstly, if the hotel didn’t offer this service it would have been okay. But they left a laundry bag so we thought we would use it. I took it to reception around 9am to be told it won’t be delivered back till tomorrow. Okay fine. No issue. The hoodie came back and it felt as though a staff member took it home to wash. As there wasn’t any stain treatment on it so the food stain was still there and it was delivered to our room (nice) on a ladies shirt hanger with sizing on it. Fine. Annoying. But We can sort it at home. But THEN when checked out they tried to charge £30th for this service. What! Only to find out that the cost of the service was £5 which is extremely reasonable, and they added a service charge of £25! A 500% service charge? That did it for me. I was so cross. We had the service charge removed, paid the £5 and are left so incredibly frustrated. Suffice to say I will not be recommending this to anyone. Better spas in the area what charge less per night with MUCH better facilities and professionalism.

We had a great two night stay and came away feeling relaxed. We both had a massage and enjoyed dinner and breakfast at the hotel each day - the food was the most outstanding part of our stay, it was fantastic.

Excellent hotel. Beautiful location. Superb dinner and breakfast. Nice comfy clean room. Staff very friendly.

What a great experience with my sister & niece for my nieces 16th birthday celebrations. We’ll be making this an annual visit. Thank you to the Losehill team who were professional & friendly throughout our stay.

A get together with my brother and his wife with the location chosen on my brothers recomendation. It was an excellent choice.

My husband and I stayed for a weekend in November. The room was lovely with amazing views of the beautiful countryside. The restaurant was outstanding with lovely food and friendly service. We also enjoyed the spa treatments we had. We would definitely return, thanks for a lovely stay.

Great location and nice facilities. Great view from bedroom window.

Expensive. Dinner was expensive as well and small portions.