Crowne Plaza Santo Domingo by IHG

Todo ! Excelente servicio

Excelente!

Ero interessato alla palestra e devo dire che ha atteso le mie aspettative. Sebbene non di dimensioni grandissime, aveva tutto il necessario per svolgere un workout completo. Aperta 24h. Perfetto.

The Christmass dinner was great.

A lot of things was strange. Without any warning, I received a room in the 15th floor with tens od stairs and not accessible by lift!! I have mobility issues, bad knees! I had to change the room with my daughter who had a normal room in the 7th floor. But if I travelled alone, how could I manage this??? Daily struggle with all those stairs for that price?? Next, I have never been in a 5☆ hotel with a totally empty minibar. I have even asked for a single bottle of water at the reception, in a country with no drinking tap water, as there was none in my room. But, at the checkout, they asked if I have taken something from the minibar!! Seriously??? And, the card system in the lifts is totally ill. My daughter needed 3 cards! One to get to the 14th floor (to continue on foot to the 15th floor), one to come to me in the 7th floor and one to get to the gym and swimming pool that should be accessible for all guests!? And what I absolutely cannot understand - why is it cheaper to pay for the breakfast at the reception than in the breakfast restaurant?? And the difference was considerable! Now I am quite sure, the dinner would be much cheaper paid at the reception, too...Why this scam??? Finally, we could hardly understand the reception staff, two of them repeated the dinner is in the fifth floor. After fighting with the cards in the lift it turned out that what they thought they said was "first" floor. No, "first" sounds different, sorry!

EMPLACEMENT BIEN

L ATTENTE POUR LA SUITE LA PROPRETE ET LE MANQUE DE GEL DOUCHE LE ROBINET DE LA DOUCHE CASSE LES FENETRES QUI DATE DE LA CREATION AVEC DES ESPACES ET SANS INSONORISATION TELEVISION SANS INTERNET

La limpieza y orden

Me encontré todo bien.

The hotel is going through much needed renovations, if you get a room that is newly renovated, your experience won’t be bad, just small rooms; if you get an old room, the decor is very outdated, everything needs maintenance, the bathroom… is horrible! In general the rooms are very noisy…even at the 11th floor you hear the noice on the street…