Flamingo Resort & Spa Santa Rosa Sonoma, Tapestry by Hilton

We had a fun mother-son pool day, and the service was awesome. Special shout out to our sever Rilee Hart, and the pool staff Sara Donovan, Maya C, Ricky, Wilbert, Max, and Santi

Ricky and Jennica are wonderful!

Samone is best and forget the rest😊

Please acknowledge the server Mitch. During our conference we had asked to pre order coffees the night before our flight out for early morning pickup (0500). He stated they aren't open that early but could assemble coffees in to-go cups and told us how to heat them up and put together. This is the high level touch of service Hilton should be proud of. During this time he was also waiting on our large group but made the time to accommodate us.

Simone gave great recommendations for our dinner. She was great and responsive!

Simone made it great!. We had a large group and she was attentive and gave great advice on the menu items. Thank you!

Service was awesome along with the food. Simone was great!

This is a 3 star hotel at best NOT a resort, so temper your expectations and decide if the cost is worth it. I'd seen a ton of 5 star reviews and the photos online looked great. We stayed 2 nights, had a poolside suite with lanai that walks out directly to the pool area, which was big, but had almost no furniture. It was actually weird and no where near as nice as the photos and a 2 queen room, super small and cramped. The hotel is pretty old and everything looks worn. The pool is the main draw, but what they don't tell you is that you are competing for pool time with members who pay a monthly fee upwards of $500 to use the hotels amenities. These members are rude and entitled and HATE that they have to share the pool with guests. They also sell day use resort passes, which I didn't mind as much, those people are just happy to be there. The pool itself is surrounded by tanbark and dirt spots that lands in the pool, so you're constantly stepping on something in the water. The water is cloudy and CROWDED, there are just so many people there, it's expected. There's a little trailer where you can order food and drinks, but there's no servers. And for the prices and the pool scene, I would expect service. The hotel restaraunt is super cute, but the menu is meh and limited. In my opinion this hotel totally misses the mark. We will not stay here again.

We had Jessica as out bartender today, she did a very good job at keeping our drinks filled. And making sure we were doing good the whole time we were there

We had Jessica as it bartender, she did an excellent job. She was attentive and made sure we had what we needed the whole time we were there.