Ramada by Wyndham Edmonton South

Don’t cair a bout homeless Treat us like wear trash

Ordered pancakes, they were delicious.

The elevators were operating together, which was a bit annoying.

You are paying hotel prices for cheap trucker motel amenities. I chose here because it advertised breakfast, was central, and had the fitness room. My kids and I were in town for a 4-day hockey tournament. The first thing to note: every single staff member was rude as hell. Also, let me tell you right now that even though I saw breakfast advertised multiple times, there is no breakfast. I’ll attach a photo of the false advertising. You can buy it from their restaurant that was last updated in 1971 though. The fitness room machines were almost as old as I am and I have a 15-year-old son. Not worth it. But wait! It gets worse. The rooms are disgusting. There are NO fans in the bathroom so you have to leave the door open to avoid the humidity in there. They gave us a “clean” towel with a POOP STAIN on it. I will attach a photo. They also never gave us a shower mat so we had to use one of the few previous towels they gave us for the floor (like the towels were a hot commodity or something - maybe no one gets mats?). I will attach a photo of that. They came in once to clean our room over the 4 days but all they did was make the beds with the same sheets and take our towels. The garbage can was full and remained full. Also, the rooms are not soundproof at all. Was woken up every morning at 5:30 for the Jesus convention’s patrons to stomp up and down the hallways and let their feral children scream (it was Easter weekend). Then on Saturday night they all got drunk and I had to listen to screaming on my balcony at 2am followed by someone punching (??) the walls. Such good sleeps for my athletes. Even though that already sounds terrible, let me tell you more! This is a non-smoking hotel and the entire 5th floor hallway smelled like cigarettes all weekend. But if those aren’t your jam, you could walk out the front doors and get a secondhand high from the weed smell that persisted all weekend. And if you weren’t grossed out about the bedrooms, I never saw the elevators get cleaned (attached photo) and we spent all 4 days walking by a bag of human poop, a used diaper, and a used feminine sanitary pad just to get to our car. They say there for at least 4 days… oh and the parking passes are stupid. I was the only one with it on my dash all weekend but they don’t check the parking lot anyone. Obvious by the gross garbage left on the grassy area out front. We left our room clean - picture attached - and I bet it doesn’t get any cleaner before the next guests. I can’t believe they scammed me for so much money. Literally stay anywhere else. Sleep in your car even - it’ll be cleaner and quieter, but also cheaper. **I made this account just to post this review to warn people**

Nothing !!!!none. Worst experience worst staff and I would never stay here again.

The room balcony was left open a little and due to this we found a few flies inside the room. My kids saw and they were u comfortable sleeping in that room. We requested to change room. The manager came and asked us to dig the trash can to find the fly inside the tissue as I told him that I caught one fly with tissue and threw it in the room bin. It was so disgusting to open all the used tissues inside the bin. The hotel management is the worst who asked us to do this gross act of digging the bin. Secondly, the next morning we left for Edmonton mall assuming that our room will be cleaned by the room service but nothing was cleaned. The toilet paper was not refilled, the soap wasn’t refilled, the coffee and whitener were not refilled, the bins were not emptied (washroom and room bins) , the towels were never replaced by the cleaned ones, overall the room was not serviced at all. Upon asking at the front desk we were told that we have to put a request if we want room service. We asked for towels and never brought them to our room. We always stay at holiday inn and best western inn hotels and we never requested for any such service. They always do it every morning by default and we were expecting the same from Ramada hotel. Our first stay at Ramada and the last stay! Very bad experience. I want the hotel to compensate for making their guest dig the trash bins and asking the guest to look for the fly. The most disgusting and inappropriate act I’ve ever experienced in my entire experience of staying at any hotel. I’m going to post this same review on Google so that everyone knows and think twice before booking their stay at Ramada! Worst hotel worst staff worst experience. Would never ever stay here and wouldn’t recommend to anyone. And yes Ramada owe us a compensation for making us do the most awful thing opening the used tissues and trash for a fly. I’m waiting for your response. Family trip got ruined totally staying at Ramada.