Holiday Inn Mobile Downtown Historic District by IHG

Hermoso

Que no tiene desayuno incluido

Had to go to the front desk to get ice none of the ice machines were working

Location; value

N/a

Room pretty and comfortable. Staff friendly and helpful.

Someone parked in 1 of the two handicapped parking spaces without a tag. My daughter is in a wheelchair and it was inconvenient. Staff said there was nothing they could do. First day was a fancy BMW and next day was brand new Tesla.

Good location

Needs to be remodeled, very dingy and not sure the cleaning crew was doing a good job.

The view was beautiful and beds were very comfortable

Front desk lady on 6/4/2026 9:00pm was EXTREMELY rude. I paid for a bedroom with breakfast included for my family of 4. The kids were free. When we arrived she gave my husband a hard time and only provided one coupon for one child. I was not going to eat in front my child let alone pay an additional 30 dollars when it was supposed to be provided. After we checked in my in laws of 5 checked in. 3 were elderly. They needed two rooms with two beds in each with breakfast included. They decided not to do breakfast since she was going to charge them 450 without it. She gave them a room with a king size bed and the other room only had a Sofa bed. So our grandmother had nowhere to sleep, we made room for her in our room so she didn’t have to sleep in a chair. She was not interested in helping and she obviously did not care. Not someone you want at front desk greeting people who just traveled 15 hours. My family is now convinced that she acted this way since we are Hispanic. The view was beautiful and beds were comfortable! But she most definitely ruined this entire stay for us that we could not appreciate it. I filed for a refund on the breakfast I paid for AND they asked for my card info, pulled 50 dollars and have not put that back in my account

Downtown Mobile Alabama Historic District

Great location, very clean, and awesome staff