La Hacienda San Jose Silicon Valley

Everything was great

Check in was too slow because there was a lot of people and one guy checking everybody in.

We enjoyed

The lobby is a little hot especially during this weather. Very quiet, AC and bed is nice, clean room, the faucet design is a bit weird since it kinda makes the water get all over the sink surface.

Towels were dirty people were complaining before I checked in on how dirty it was water wasn’t very hot

Andrew helped us secure an additional room last minute when our daughter's hotel fell through. He went above and beyond to ensure our need were met. Star was friendly and hospitable. She remembered us the next day and asked about our excursion to the beach. The staff made the stay worthwhile. The pool was nice.The rooms were clean and comfortable.

Awesome place to stay!

staff is so helpful and nice.. rooms are great price and quality. greatly recommend.

Convenience fee was too high

Front desk was great and very informative about the downtown scene. The Room had a roach crawling on desk, and the hallway floors were dirty.