Manchester Grand Hyatt San Diego

We just stayed one night, but we were pleased with the overall experience. We had a lovely view from our 17th floor room window overlooking the bay. The staff was helpful and accommodating.

la amabilidad de la recepción, la ubicación y el hotel muy bonito, el bar

no advierten el costo del estacionamiento, los camastros de la alberca feos o sucios, el bar pequeño

The room and the bag service

The pool was dirty and cloudy

Great hotel. But rooms on 9th floor smell like cigarette smoke. Food and drinks prices are very high. Great service though.

As a Hyatt Globalist member, I had high expectations for this stay—but unfortunately, it turned out to be one of the most disappointing experiences I’ve had with the brand. I reached out to the hotel several days before arrival, yet never received a response—even after my stay ended. I eventually booked through the Global Concierge, but none of my requests were acknowledged at check-in. Despite arriving early, I had to wait until after 1:30 PM for my room. When I returned later, the staff member who had assisted me in the morning did not remember me, and I had to explain everything again. I later realized that no information about hotel facilities had been provided, forcing me to search online myself. The front desk staff were also not particularly welcoming, which added to the frustration. The room itself was not properly cleaned. There were leftover food crumbs on the chair and visible food stains on the table—something that should never happen at this level of hotel. The club lounge experience was equally disappointing. Breakfast and evening offerings were both far below expectations. Despite having an egg station, scrambled eggs dominated the already limited breakfast selection, while toppings like mushrooms took up much of the space. There were very few actual food options, and even basic items like ranch dressing were missing. Dinner was even worse—it felt more like light snacks than a proper meal. There was no substantial protein option such as chicken. Out of three hot dishes, two were dumplings and the third was a spinach dip. The menu felt careless and lacked effort. If I had paid out of pocket for this stay, I would have been extremely upset. In contrast, I stayed at the Irvine Regency last winter for about 10 days, and although the selection was not extensive, it was well-prepared and varied daily. This property, however, did not come close to that standard. This was my first stay as a Globalist, and I honestly could not feel any difference compared to when I held a lower-tier status. It made me question whether the effort to achieve Globalist status was truly worth it. While the location is excellent for visiting San Diego, the hotel itself does not live up to the reputation of the Hyatt brand. Unfortunately, I would not recommend this property to others, as it diminished the positive experiences I’ve had with Hyatt in the past.

Really bad experience with wifi, room amenities , this was my nth visit here, this was the worst experience, hope this can be sorted