Rodeway Inn & Suites Pasadena

The hot tub was nice

Certain things were already broken or didn’t function correctly such as the remote control, the ac, the microwave

Room was very clean and spacious. The bathroom was also excellent the mirror had excellent lighting.

Parking. There isn’t enough and what they do have is a tight squeeze. If you don’t damage your door by hitting one of the pillars another guest will bang their door on your car. It is a small location so don’t expect to be able to check in early.

It was clean and most important the bed .the bed was confterble ,those 2 things is what makes a stay count.

Convenient location for us to be able to shop, visit family, and feel safe.

Only 1 handicapped parking spot

Everyone who worked there was super nice!

The location was good and free parking.

The only thing we didn’t like was the smell of fish cooking early in the morning

The shower was nice..... that was about it. 👎

Staff was apathetic. Not customer friendly. Room was hot. AC was loud. Upon arrival there was no bar soap or body wash in the shower. After I told the front desk they said room service would take care of it the next day and they'd refill the body wash..... my room was never cleaned the next day even though I had the room service sign on my door. Body wash was not refilled. Beds sunk in, very uncomfortable. Same with the pillows. Coffee maker didn't work unless I held a button down the whole time it brewed. Some outlets didn't work. Tv remote didn't work properly. Ice machine didn't work. Maids wouldn't clean the room unless I went and complained and then they'd clean the NEXT DAY (this happened twice, I was there a whole miserable week). Our room keys stopped working in the middle of our stay, I had to have the front desk reactivate them. On the last day I needed creamer and I asked the front desk if he could give me some creamer.... he lied and said he didn't have the key where the supplies were (I know this because a previous day a different front desk associate opened the supply closet for me). This other individual told me only cleaning service had a key and that he'd "send them over in 10 min..." this was at 8am...I checked out at 11 am and no one ever took me creamer. I wasn't even surprised at this point. The entire stay was awful. Honestly I hated almost everything about this hotel other than the shower. That was the only nice thing there lol. I'll never ever stay here again and I RECOMMEND EVERYONE AVOID THIS HOTEL AND STAY SOMEWHERE ELSE. ANYWHERE ELSE WOULD BE BETTER. DON'T WASTE YOUR MONEY 💲