La Quinta Inn & Suites by Wyndham Deerfield Beach I-95

The service was good. The staff member was friendly and helpful.

Tried to check in. Desk girl told me to wait and go clean rooms, as she was short. Then after waiting 1 hour, she cancelled my reservation and screamed at me to get out. Yelling. I’m handicapped and walk very slow with two canes. I expect to be reimbursed as I booked another hotel.

Friendly staff, clean room and close to everything

I would give this place a 0 if I could. There were roaches in our rooms. The mattresses on the beds were sinking in the middle and there was mold in the tub. The AC was broken and room smelled like mildew. The owner and front desk staff are horrible and extremely unprofessional. The owner literally screams at guests like an unhinged lunatic. They fraudulently charged my credit card for 2 additional deposits after we checked out when thier written policy states there is only a $100 refundable deposit that they placed a hold for when we checked in! We checked out on March 8th and they still charged us for an additional night after asking us to leave after being screamed and cursed at by the owner who bizarrely had an issue with my husband sitting in the lobby chatting with other guests - accusing him of selling drugs! When asked for proof of his baseless accusations he of course had none. They refused to provide checkout paperwork and we had to file an incident report with the police to receive documentation of our checkout date. His attempts to weaponize the police against us backfired. They were just as confused and felt horrible for us- apologizing multiple times. I suspect this may not have been their first experience with this establishment. You’d do better pitching a tent on the beach than staying at this hotel.

Bed was horrendous

okay

As you open the door to your room you get hit with a horrible smell of old wet carpet and mold it was unbearable. Then there were stains and fluids of unknown origin on all the walls and bathroom had mold everywhere. Had to wear my shoes in the room the whole time because of how dirty it was definitely was not a good experience at all.

I’ll never stay at la Quinta in my life. Dirty and staff is rude didn’t even stay left the soon as I seen the room. Didn’t even get a full refund.

The staff wasn’t very polite while we waited in the lobby for our room to be ready. The restroom in the lobby also wasn’t working, so we had to walk somewhere to use a restroom while we waited. They double charged my account for the incidental charge. So until that finishes processing, they have $200 of my money. Tried to call the location to sort it out, no answer and 1 hang up after 6 attempts. I called and filed a complaint with Wyndham, concerned about this locations policies and procedures. The room wasn’t worth what we were charged. I’ve paid less for nicer. More like a 2 star hotel for sure. Won’t go back or recommend.

If you want to know where all the Gestapo went after WWII, you will find them all here, on all shifts of the day or night, in the breakfast staff, and even the groundskeepers. Gestapo, one and all. Nobody smiles, nobody greets you, but instead, the fall over themselves to say “no” to you. You won’t find soap in your room - they keep it hidden away under lock and key. If the cleaning staff finds you by the pool, they will “ask” you if you’re a guest or some illegal lounging around. Dont ask for the TV to be turned down, though it’s blaring for no reason, because they’ll look at you as if you were the crazy one. Don’t use the computers in the lobby sitting down in a chair because it’s “company policy” to not allow yea of chairs - you must stand. Not kidding! The room is dirty, smells of mold, and you’ll be lucky to come out of it alive without syphilis or gonorrhea. The place is a mainstay of drug dealers who roam the parking lot, loitering for hours at a time. The worst hotel I have ever stayed at and I thought it might be decent for the price. Absolutely horrendous.