Extended Stay America Suites - Akron - Copley - East

Room was not cleaned well. Seats had crumbs from previous guest and carpet had stains. Barely any breakfast offered. Only coffee

Hotel is old and rundown. Definitely needs a makeover. Took me 15 minutes to get someone to the front desk to check me in. The light barely works in the bathroom. Can’t shut the door to be able to take a shower had to unplug the refrigerator because it kept running and making loud noises.

Sheets smelled faintly like smoke (?), and woke up at 5am with my eyes puffy and itching. There was dust next to the bedside stands, in the corners,on the headboard, on top of the fridge, etc. Stains on the carpet, dirt on wall of closet and in kitchen area. 2 desk type chairs were dirty as well as next to the toilet, in the tub, I can provide pics if needed. This is not only unacceptable but it’s extremely unhealthy.

Not much I liked.

The hotel was one big hot mess

Decent

Price, location and staff were great!

Main areas were run down and grab and go breakfast was only oatmeal and coffee.

Without a doubt, this was the most unclean hotel room I've ever seen. Stains on the carpet, the wall by the heater, and all over one of the business chairs. I spent the first 10 minutes cleaning every surface with Clorox wipes. I have stayed in Extended Stays numerous times in the Cleveland area. All have been clean and comfortable. Other than sleeping (bed was fine), I kept my shoes on the entire time. The next morning, I left as soon as I could. Breakfast was coffee and a handful of granola bars. The front desk area was also unclean. It would not have taken much effort to simply spray down the check in area and wipe down the touch pad. The only reason I didn't walk out the door on sight that night was because it was too late.

Front desk person was very friendly, even with my super late check in.