Extended Stay America Suites - Akron - Copley - East

Nice big rooms at an amazing value, very happy

Location was a little far out but that’s okay

Staff was welcoming, and room was clean. Hotel was in close proximity of the destination.

Main reason to choos was to have kitchen and utencils, but utensils were missing from room and those we got from hotel was not upto the standard.

Breakfast was terrible, a muffin, granola bars, coffee was empty, oatmeal packs were available. The hallway was dirty, had things on the floor, their was an odd smell, their were fingerprints all over all the signs and pictures in the lobby and it looked very dirty. The floor was dirty. The beds were uncomfortable, the sheets were super wrinkled. I was charged 2 times for the room and they wouldn’t give me proof that they refunded my card

Coffe pot was empty. Location was fine.

Chairs were stained. Mattress was old and leaned down towards the head. Had to sleep upside down. Pillow2s were horrible. Walls were very thin.

Clean, comfortable, reasonable pet fee. Close to the highway. Pretty spacious kitchen area and full sized fridge. Less than 30 minutes from Cuyahoga National Park.

Kitchenware was not in unit although available not having anything readily available was inconvenient, no ice bucket, blinds didn't work well, was disconnected at one end so they wouldn't close completely letting loud of light in front the parking lot. Traffic noise was very loud.

The only thing I liked about this property was the location; it was close to the event I was staying for.

Everything else. It was very dirty, it smelled like spoiled food, the elevator was broken, the a/c felt half broken it was very hot most of the time, the stairwell we had to use due to the broken elevator was very dirty, it was honestly pretty unpleasant, the carpet was stained and gross. I wouldn’t be surprised if this place had bed bugs but I didn’t look too hard because I didn’t want to know. I’m not even picky or a big complainer normally I’m trying to stress that it’s not even worth it for the cheap price, you may for it with filth. If you can just pay like $30-$40 more for somewhere a little nicer.