Inn at Grand Glaize

Beds not good my dog found someone retainer by the couch that was there for a while and stunk

Everything was great

It would have been nice to have a coffee maker in the room .

Staff are friendly and professional.

I got nothing for ya, maybe build a new hotel with some new furniture?

The walls were so thin I could clearly hear a noisy baby and the adults talking loudly next to me. The door had gaps all around it & desperately needs soundproof weatherstripping, I could hear all conversations in the hall + doors slamming all night/day. The bathroom and entrance hall had trash on the floor from the previous guests. The bathroom had small short black hairs stuck to the tub, walls, & counter, and smears on the mirror. (obviously not cleaned well). And, the bathroom had refillable bodywash/shampoo in the shower, and no lid on the toilet (completely unsanitary). The bed had very squeaky springs, keeping me from getting restful sleep. One wall had holes in it from something previously mounted on it. The lamps had a mix of soft white + daylight bulbs, which threw off the whole ambiance of the room. The AC unit was so loud it woke me up every time it kicked on. I went to find earplugs & they wanted to charge me $6! I mentioned some of my problems w/ the room, & the guy said 'well, I'll just charge you $2, and didn't address my other concerns. They should have just comped them. I was so exhausted from moving & still had more moving to do, I just wanted a couple nights of good sleep, but I didn't get them here. The 2nd night, after moving stuff all day, I just wanted to kick back & watch a movie, but I couldn't, because the poor internet connection kept making the movie freeze & skip. I will never come back nor recommend this place to anyone.

All of the staff are great! Small view of the lake

Needs a makeover! The attempts to fix or freshen up the room were VERY sloppy. There's very little soundproofing, you could hear everything from the hall. Both elevators broke while we were there.

Wonderful staff. I loved the hot tub and the pool with a bar. Also, the o site restaurant was fabulous. Food is nothing exceptional but staff and service was so great.

The property is dated. However the price was lower than average and I didn't feel like I was sacrificing anything.

The staff was amazing!!! They listened to our concerns and made us comfortable, Overall, the condition of a hotel was OK, but there were numerous issues with the hotel overall conditions of the stairs, going to the pool, condition of the pool,. Unable to go into the hot tub due to excess chlorine, unable to stand it. First floor reeks of chlorine because the doors were left wide open and not being kept shut to the hot tub room. First floor ice machine looked like it has not been serviced in a millennia. Stairs going down to the pool had numerous sports that were painted over rotten wood. Outside of the building has seen better days. While the staff was very good to deal with, this hotel itself felt like it was a car that had been left out in a farm field it was way past it. Prime. It reminded me of the whole story of grand Budapest Hotel.