Courtyard Columbus Airport

Staff were nice, pleasant

Smoke smell in our room was terrible & supposedly it is a smoke free hotel. Grass not cut out back weeds everywhere, property not maintained well, trash near fore pit, looks run down and junky furniture.

My daughter and I visited this property to attend the Equine Affaire at the Ohio Expo Center. The hotel was a great location, close to the Expo Center, fast food restaurants and gas stations. However, the problems cited in other reviews about the AC is accurate. When we checked into our room, the room temperature was 69°. Progressively, the temperature increased to 75° and the unit in the room could not even lower the temperature to a 72° setting. The unit ran all night and the sound became disruptive to sleep. Finally I got up and changed the thermostat to the current room temperature so the unit would stop running. I can't imagine how bad it would be if the outside temperature was hot summer weather. Other than this, the visit was not all bad. The front desk staff was friendly and the room was clean. Also, I would like to address as Marriott Platinum bonvoy members we weren't offered points or breakfast vouchers like many other properties do for Bonvoy members. Also, many properties have complimentary bottled water in the room upon check in. It's like this Marriott property just considers themselves a place to stay overnight without the need to go above and beyond. Altogether not a bad experience, but I do not plan to stay at this location for future visits to the Expo Center.

The staff was friendly and tried to be accommodating

The bathroom was dirty, the air conditioning wasn’t working

The firepit

It wasn't nothing I didn't like

We have been staying at this location for several years thanks to the quiet rooms, courteous staff and the convenience of their Park & Fly. This year, specifically March 5, we flew home from Punta Cana. Typically with international flights, they arrive after midnight. I know the routine, when we arrive, pick up bags and call the hotel. I did this and was told that they no longer have shuttle service after midnight. To say I was shocked is an understatement! And finding out that the Arnold Sports Fest started that day! I never thought to ask, nor did anybody offer up that they no longer shuttled after midnight. We were told to grab a Taxi. The lines were ridiculous!! Once we finally got back to the hotel I gave the poor chap at the counter a piece of my mind as he was on the phone trying to book an Uber for, I assume, another disgruntled patron of the hotel. They claimed it is clearly stated on their website which is total BS because I have yet to see it mentioned anywhere. Beware!! I think it's sad because they always had nice employees who ran the shuttle at all hours and did a great job, and sad that the employees and management have to contend with these issues. I recommend a heads up to those who Park & Fly. You know who we are!!