Boulder Marriott

Very average - only ate breakfast once in hotel

Reception staff were friendly but impersonal - just going through the motions.

Clean and quiet. King bedroom was large, refrigerator, tea/coffee, nice bathroom. Friendly staff. Overnight self parking in garage $25. Convenient location, walkable to stores next to hotel.

New

Some hairs in the bathroom

They don’t have free coffee in the lobby in the morning.

High-quality staff. Excellent bar and restaurant. Rooms are super clean. Parking is a little pricey, but worth it have to understand that’s how the area is. Housekeeping dies a great job and rooms are always spotless. Location is ideal for campus. They keep the homeless away from the property and that’s awesome for that area.

Parking underneath

It was nice to come in and not have to leave. Dinner and breakfast in room dining was lovely. The servers were excellent. Decent view. Nice shower with wand. Wine chilling fridge. Nice and roomy. Fluffy supportive pillows. Convenience to my car from elevator is nice but not worth having to pay for parking.

Bed could have been comfier for this price point. The charge for parking under the building in their own property is a bit ridiculous. I could see if it was valet and one chose it. But you know how many people are staying and now many spaces you have. Why not build it into the price?

Arrived and room was extremely hot. Turned down ac and left, came back to a room well over 80 degrees. Called front desk, maintenance was sent ~45 mins later, said it was fixed and would cool within 5-10 mins. Stayed another 15 still 80+ degrees. Asked for a refund, was told it would be approved, was declined. Total crap.

The hotel was very convenient to where we were vising. The room was excellent

Despite the hotel SPECIFICALLY noting (in at least 2 separate places) that cats are allowed, and us mentioning at the time of booking that we were traveling with a pet, after a 7 hour drive we were turned away when we arrived with our cat. We informed both the reception staff member and manager that in their Hotels.com profile they specifically list cats as being allowed, however we were informed that regardless of the misinformation no exceptions would be made. The staff did not offer any assistance in finding us a last-minute pet-friendly alternative hotel. Since the issue was 100% the hotel's fault, we felt more should have been done to either accommodate us at the hotel or to assist us in finding an alternate hotel. Even when traveling without our pet we would never stay here due to the extremely poor management and customer service.