Boulder Marriott

Location

The room was not cleaned properly and towels were not exchanged, had to call twice to have someone come and clean the room

Very nice hotel and close to stadium.

Hotel was great but of the two elevators they have, one was not operating so there were long wait times to get to and from my floor.

The only issue we had was when we wanted to use the pool the lights in the room would not work. We thought it was a bit unsafe, but we may do anyway. It was Christmas time and we were full of good cheer.

Great location and easy place to stay

I travel every week for work, all over the world. I stay with multiple chains and hold status with each. I spend half my life in hotels. I made a prepaid reservation. I wanted to move the date and gladly pay more money. I have changed dates with a prepaid reservation at this location in the past. This is the first hotel I've encountered in 9 years that refused to move the date and would rather steal the money for the stay losing out on the additional revenue AND my future business. I'm Hilton Diamond (for life) and Hyatt Globalist. I'm the customer you want. That $750 costs Marriott thousands of my future business. There is policy, but it was clear the representative thoroughly enjoyed the power trip of denying my change. It was something I haven't encountered in quite some time. This significantly changes my perception of the Marriott brand.

This was a wonderful place to stay during Christmas week. Four generations of our family met at the hotel to "snack and swim." Unfortunately, some/all(?) of the lights in the pool room didn't work. It wasn't a major problem as everyone had fun regardless. The room was wonderful, the property was well-kept, and the staff was personable and professional. While I can't remember his name, our bartender on duty during our stay was fantastic!

It was average and a plan basic hotel.

Clean