Boulder Marriott

Such great customer service from the moment we got here! From the front desk, to a visit in our room because of our TV outage, all was fantastic! Antonio Callaway was prompt, friendly and fixed our TV! All around great service!! Our first time to Boulder and we will be back!

Epic stay. Service was exceptional. Folks at the bar went above and beyond on all the little things including MVP Broox who got the Eagles game on TV against all odds! Barney was also fantastic in his hospitality towards us and our dog. Hotel itself is ideally situated.

breakfast good breakfast waitress good location Good

The bed was shot no good some type of help but was told maybe you should find another hotel

Location

That they charged me 900 dollars despite already paying. I usually am charged 200 dollars for incidentals if I prepaid.

The Marriott had a friendly staff, was clean, quiet rooms, and we felt very safe. It is in a great location! Not too far from Pearl St., the Flatirons, the university, and general stores and restaurants.

We stayed at the Marriott in Boulder a few weeks ago. We happily paid the $400+ a night for business and one night extra for fun, but definitely wouldn't stay there again. There wasn't anything that went wrong, but so many things they could have done to improve things. We spend a great deal of time in hotels for work, and therefore have lots to compare to. No one greeted you when you walked in the door, or walked by the front desk, or stood in line at the bar, the lounge area is loud and dark, with very limited snacks, no fruit, limited food at happy hour, no acknowledgment of platinum status, told us we had high floor with view and we were on third floor over the parking lot. Never received a bill for reward last night but received a charge on my card. Easy things to fix.

The staff was great. My only complaint is they have a massive parking lot that they only allow their guests to park in for 2hrs. Otherwise you are required to valet with them in their garage for $19. So, their parking lot is fully empty by the evening because they force their guests to valet in their garage and pay a fee. Seems like a way to price gauge their guests. Nothing is more irritating to see an empty hotel parking lot and paying $19 daily to park in their garage.

Got there at 4, expected check in was at 4. wasn't able to get in a room until 6. Was fresh off a few 14er hikes, 0 sleep, and very tired, so this frustrated me. The staff was very friendly though, the lady at the front desk was sweet and very apologetic. However, overall put a stain on the stay.