41 Lakefront Hotel, Trademark Collection By Wyndham

Stayed here because if the view. We were on the third floor and windows were high and small, couldn’t sit and see out. Property was in need of maintenance. Many things didn’t work, remote, lights, coffe pot in room needed cleaning, tasted moldy. Food at restaurant was awful. One evevator closed , didn’t work. Grounds needed care.

dirtiest, most expensive, broken items, chicken/sea gul feathers everywhere, staff was courteous but: tv brpoekn, settee in room slashed, windows covered in cobwebs and feathers

Bedding was old and stained. Needs a complete remodel, carpets and rooms smelled like bug spray.

Not Clean. We booked a King Room Suite with a Jacuzzi tub. When we checked in and went to our room it was dirty. Scuff marks on the walls, streaks & smears on the furniture, big soap scum smear on the shower glass, small hole/tear in the flooring, bed sheets VERY WRINKLED and generally not clean. Also the elevator floor was filthy! Looked like it had never been cleaned. I went back to the desk a wanted another room. They did NOT have another King Suite w/Jacuzzi. so we moved to another regular room. Still not very clean, but better. We were not impressed with the eating facility, and only ate there once! Also, one of the two elevators was not working. I enquired at the front desk when it would be fixed? Not for another MONTH! Not good! The Tiny indoor pool looked terrible. Murky water, we dared not to use it. The location was great, it was in walking distance to plenty of shops and restaurants. The Lake was beautiful. Geneva was a cool town to visit. I'd like to go there again, but I would not book a room at this place.

One elevator has been out of service for a long time. Staff were spread very thin. Hostess/waitress in the restaurant was AMAZING. Construction was initiated in both driveway entrances at the same time making it difficult to get in and out safely. Internet service was really bad.

The location and staff are above average. The cleanliness is average. We did not try the dining options so not sure about that. The ownership is sub-par. A broken elevator for over a month - one of only 2 with 6 floors of rooms. The floor of the only running elevator was not cleaned regularly enough. 2 of the 4 outdoor entrance planters were empty or had dead plants in them. The lake view rooms offered a nice view - but the windows are so dirty with bird poop, feathers and dead bugs that it was less than enticing to look out. During out stay, the water bottle function on the water fountain in the lobby also stopped working and we were told to just hold our bottle on an awkward angle to use the small spout to fill it - like the staff is just used to things not working properly. The ownership should really be challenged to do better. The beds and toilets also seemed very low to the ground - odd choices.

Great location and staff

Lakefront property

Our breakfast server Jackie was amazing

So nice to be right on the lake! Room was clean and comfortable and the location was excellent.