Americas Best Value Inn & Suites South Boston

Nothing

I liked the cheap rates …. But when they say you get what you pay for….they aren’t lying. The floor was dirty in the room. So dirty that our white sheets had black marks on it from the dirt on the floor. They gave out just the minimum of towels, shampoo and soap. Had to go get more every day we stayed there. We had a telephone cord in the room but no telephone and the cord had been cut. Had a refrigerator and microwave but no coffee pot. But that’s ok because they had a Sheetz down the road so that’s where I went to get my coffee in the mornings. We had no blanket. Just 2 sheets on the bed. Not enough pillows. We had 3 pillows for me and my husband to use. There was hair in the tub also.

Asked for non-smoking room but was given a smoking room. Room not cleaned and bed not made. Towels and linens just thrown on bed. When returning to front desk to discuss no one was there. Waited but no one came. Had to leave and go to a different hotel. Not happy that I had already paid and was not able to stay. Worst place I have ever been to.

It's okay

The place had roaches !! I didn’t stay

BEWARE!!!! If you want cheap, well this is your spot. DON'T BE MISLEAD BY THE NICER PHOTOS. We drove in from New Jersey. The main lobby was closed inside and had to check-in from a window outside like you're at a drive-thru. It looked eerie standing there waiting for our room key. The printer didn't work, so he couldn't provide a receipt. As soon as we walked in our room, it was dirty and looked nothing like their markerting photos.. Not mention the roaches. One was inside waiting to take our luggage. The smoke detector was not attached to ceiling and was missing. Extremely dangerous and would fail inspection. After 5 minutes, we requested for a refund and went to another hotel. Unacceptable! The staff was understanding and provided a full refund. I guess he must have knew because once we went back to our car, he walked toward the room with pest spray. Lastly, there's no pool. It has been filled with dirt. Stay at your own risk.

It's an inexpensive place to stay. Allowed our dogs at minimal addt'l expense to stay. Just rundown, needs quite a bit of TLC, but good in a pinch.

Overall environment

The hotel is very old and outdated. Does not look anything like the picture advertised. Bathroom door handle fell off in my hand. Bathtub was dirty looked like it had a black ring around it. Bathroom door had water damage. People up grilling and partying all night. Parking lot was littered. Had not been so tired would have requested a refund and went somewhere else but it was only 1 night

This location had no rooms Available and they still took my Money and wouldn’t refund it! The worst experience I’ve ever had when it comes to booking with a hotel. Do not waste your money at this location or hotel. The worst customer service!!!!!!!!!