Econo Lodge Austin North near The Domain

it was a great stay!

It was really nice and quiet

The hotel was terrible and Out update the front desk. Lady was very rude and disrespectful. They charged me a deposit and refused to give it back to me. There were bad bugs in room seven there’s no swimming pool and for breakfast all that was waffles and coffee this is the worst hotel I have ever stayed and will never stay again.

The breakfast area only had two tables and only served coffee and waffles. The lady was rude when I asked her for more sugar none of the staff except for the front desk. She was rude.

Ok

Location mainly & friendly & helpful staff

Breakfast had no eggs & too many carbohydrates

We had booked 4 rooms via hotels.com. When we arrived we had a family emergency and wasnt aloud to cancel. When it came to paying, yet again another problem. We had to pay separately, when we had booked together. They were gracious enough to give us an hour after checkout. The overall experience was just awkward and unpleasant between waiting for manager to respond to front desk clerk to everything else

To be honest, I thought I had booked a completely different hotel. However upon arrival I realized this was not the case. I was in town for a business conference with my service dog. I checked in around 2am & didn't have any issue. The girl at the front desk was nice. There was a $50 deposit for accidents, I believe which was fine. She asked what kind of service my dog was for which isn't legal but it was late & I was tired so I told her. The way this place looks is a bit unsettling. It was my fault for booking later than I wanted for this trip. The room was large & it looked OK but the vibe is pretty sketchy. The couch was stained; I didn't even go near it. The bed looked clean but there was an odd smell in the room, like old dog pee & feet. I didn't plan to spend too much time in the room just to sleep which I didn't do a whole bunch of. Between being stressed & uncomfortable, I only got a couple of hours each night. My service dog was freaked out by this place too. She kept acting strange when we would walk to our room. The shower was nice, hot & had good pressure. The TV worked, which was nice. Most of the plugs didn't work, the door to the bathroom was stingy & look gross & the front door was difficult to open & close. I had to body slam it in order for it to shut. The noises that came from the bathroom sounded like someone was trying to get in. But I think the worst part was the fact that the bed made me itchy. I didn't see any bedbugs so I'm hoping there weren't any.

Friendly helpful staff. Clean and safe for a single parent with a child to stay.