Courtyard by Marriott Nashville at Opryland

The property was great the staff was amazing even with compensating with booking.com’s mess ups

I loved the property just not booking.com

They were short-staffed and so the nice lady who was taking orders from breakfast didn't know how to make a cappuccino or anything more complex than a coffee. the food was great but it was obvious that this hotel doesn't really have enough people on-hand. We ate a simple dinner in the hotel the night before which was fine but also there was a long wait.

The happy-hour could have been more "happy" - for a Saturday night, the whole place seemed sort of deserted which was strange.

Arrived with a prepaid booking, only to be told it wasn't in the system. The front desk did eventually find the booking, but that was the highlight of the stay.

The bistro had very limited choices from the menu, either pizza or wings, nothing else. The bar has no supplies ( the bartender even said "I have literally 2 glasses" ). Pool area was closed/unavailable, and the wifi did not work at all! It was all down hill from there. With the branding "by Marriott" you would expect better facilities, better supplies, just better all around. I could have stayed at the run down motel down the street and it wouldn't have been the disappointment this was.

Great location

Kept not leaving enough towels in the room

great location of everything great way to spend New Years

We went for 2 nights so we could have 1 full day at Opryland at Christmas time. It’s very very close to Opryland and The Grand Ole Opry. Perfect location to visit those. No complaints except there is not complimentary coffee in the lobby - you either have to drink the in-room coffee or purchase the on-site Starbucks coffee which is $5 for a regular large coffee. The room was surprisingly dark.

The bed everything was nice and the people at the front

The pool was closed. We was going to let our kids swim we was very upset about that