Residence Inn by Marriott Durango Downtown

Not impressed at all! We won’t stay there again, I’m sure there’s better places to stay.

Our room was on the second floor. When we brought our bags in, we noticed the elevator was out of order until further notice. We asked the guy at the desk and he said we had already “most definitely” been notified by email that we would have to use the stairs. I tried showing him my emails that most definitely did not include that info but he refused to look at them. He also gave us room keys that didn’t work. When we went back to the front desk to take care of it, he told us we didn’t know how to use the keys and came around to show us on three different doors. It didn’t work for him either. He had to give us new room keys. Very rude night staff.

Clean, breakfast was decent

We stayed one night in a king room. Room had a completely stocked kitchenette which was nice. Bed comfortable and room clean. Bathroom was showing signs of wear but it was clean. Even though we were next to busy highway we didn’t have road noise. Complimentary breakfast bar was good with a wide selection of food and servers kept it fresh and stocked. We utilized the washer and dryer room while here and found it very clean which was a wonderful experience. The staff was friendly and very helpful. Only complaint was the $10 parking fee which was for a parking space that was on their lot!!! But we paid it and stayed there so just be aware.

Hotel great stay and clean

The spa had damage and the blue water I could do with out in the pool

We had the two bedroom suite. It was lovely modern and immaculately clean. The property was better than th

Its a good reception

We were traveling to Utah. We stayed one night. The handicap accessible polities were great. The only complaint I is the garbage disposal did not work and the kitchen was stopped up.

Breakfast was great. Everything was good.

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