Extended Stay America Suites Sacramento Northgate

Too many people around hotel, looking for drugs, a lot of kids and rules crying. I don’t recommend this style.

I don’t like anything from the hotel

Location was convenient for food. Otherwise the rest of the property was trash.

I’m not even sure where to start pertaining to the facility itself. Whether it’s by mentioning the dead rats laying around the property, all of the broken down cars with people doing meth and other drugs in them while they’re completely passed out for hours on end. Trash was all over the complex. People went through it throughout the evening and was trashed by the next morning. We got charged a $10 cleaning fee for them to only Clean our room on checkout day?. Our room was FILTHY. Pillow cases all dirty, sheets disgusting, the mattress protectors were stained with all kinds of weird bodily fluids. RATS running through the room. My ladies were terrified of all the weird folks around the property asking us for money, harassing us for food, and offering to sell us drugs. Housekeeping only comes upon request, and I had to make several trips to get us actual Clean linens. Lastly, our room cards deactivated nearly 100+ times, and finding out the cards turn off at 2pm everyday was the final straw because it wasn’t even disclosed to us when I checked in. Sadly there were a ton of OD calls for drug usage in the complex, along with child welfare showing up numerous times. The place smells like a moldy Italian restaurant. The employees DO not clean the rooms, my partner and I spent over $100 on cleaning supplies and it still wasn’t enough. This was the WORST hotel I’ve ever stayed at and I fully expect a large portion of my money returned due to the disgusting nature of this property. Even after discovering the rats running between the foundation, they only offered to move us on the opposite end in the same style of room, with the same holes drilled into the foundation allowing the rats to run around in the first place. Sacramento County Sanitation explained that we should have been offered a transfer of stay, or full refund.

Nothing it was horrible The Office is never open.

There’s people digging in the trash cans. There’s tweakers walking around. The Office is never opened and they take your money.

Was on bottom floor

People parking in handicap that don’t have handicap placards

I liked the location as it was across from the grocery store and it was very comfy and clean.

I don’t like how some external parts of the building were trashed and worn down. Additionally I feared for my safety quite a bit.