SureStay by Best Western Forsyth Decatur

The clerk who checked me in was arrogant and rude. There was very little water pressure in the bathtub. People running around on the floor above me - all night. I got down for breakfast and there were three room temperature sauasage patties left. The woman at the desk was rude as I was cheking out. There was no comfortable chair in the room to sit and read. Tje monitor on the TV was broken.

The hotel might be undergoing renovations. The carpet in the halls were old and stained. The elevator was in need of cleaning. However my room was clean and fresh. Hopefully, renovations will be completed soon.

not so great. Shower head falling apart. No micro-wave in the room as advertised. Heated pool, not heated. No one liked to stay and man the front desk. Lady in the mornng was more interested in her bf or whomever it was there than making sure there was plenty of food.

Everything worked and seemed fairly new. The room was very clean. It was basic but all I wanted or needed for this trip. I felt safe. The staff was helpful and friendly.

The hotel was not clean the air-conditioned was not working and overall i was charged $40 more than what my reservation was should be

The common areas were dirty. Ripped curtains in our room. The liquid soap in our room was empty and they did not replace even after we asked.

Not clean at all the rooms have a stench

The entrance door was off the rails. There was no front desk attendant so I had to call the number on the sign. After I called, the attendant comes out from around the corner. He looked like he hadn’t had a bath in days. His shirt was stain covered and he was sucking snot up his nose left and right. I should have left then but decided to stay. I get in the elevator and it is gross. Grime and dirty everywhere. Once I get to my floor, I see stains all over the floor. In my room, the pillows had such dark stains you could see it through the pillow case. The toilet looked like it hadn’t been cleaned and the shower had black stains on the bottom. The towels were stiff as though they hadn’t been washed. There was a bad storm that went through with a tornado, so I made my way do to the first floor. I go into the pool room to look out the windows and noticed that the pool had a scummy film over the top. I will not be going back.

There’s always coffee, hot water & ice water ready when you walk in to the lobby. Excellent customer service. Good continental breakfast. The room was very nice. Bed somewhat squeaky but otherwise comfortable. Refrigerator & Microwave, coffee maker in the room. Shower was wonderful & the shampoo, conditioner & body wash provided in the shower were good products—a nice touch. A very good stay.

Check in was quick and man