The Fern An Ecotel Hotel, Lonavala

This hotel is very near to 2nd Entry of Lonavala, say after Khandala entry of express way. We have reached early so we have to wait for the room but they have given us the room at 12 noon where as check-in was at 2 pm. Check-in was very smooth. Rooms are quite spacious for 2 but with 3rd bed it will be full. Not much space left. There is not much view from hotel. Ours was facing express way. Room has all the amenities required. Bed is quite comfortable and king size. Cleaning staff was very helpful. They were ready to help if you want cleaning more then once, they are ready with smile. They have given us many more water bottles due to hot temperature. They have very beautiful spa. We have used that. Masseurs are quite professional and understand our requirement. One can try this. They have wide variety in breakfast. You get south India, north Indian and continental breakfast. Service is also good and fast. Stewards are ready to help. We appreciate ‘Urvashi’ at the restaurant. She was very helpful. Book hotel with breakfast only. We have not taken lunch/dinner so can’t comment. Overall good hotel to stay with good service.

They do have swimming pool but very small in size. Some recreational games are there but very limited. They have air hockey but not working properly. They keep some activities in the evening but when we reached, no one was there.

Fern hotel management is very good location is also very good Mr.Arvind Nagesh front desk manager and his team excellent very cooperative all support staff well trained and cooperative hotel breakfast the best and excellent.

Mr.Arvind Nagesh front desk manager and his team very good well trained and very cooperative.

Loved our staff. Food was excellent and the staff was very courteous.

The games in the games room need some repairs