Carretera Estatal, Barron Isla de la Piedra km10, Mazatlán, SIN, 82266, Mazatlán, MX
Recreational Amenities
Enjoy an outdoor pool, sauna, and more at this hotel.
Culinary Delights
Savor Mexican cuisine at La Paloma or opt for room service.
Convenience at Your Fingertips
Benefit from business services, meeting rooms, and a 24-hour front desk.
Book a luxurious stay at Luxury Suites By Estrella del Mar and experience a perfect blend of relaxation and convenience.
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Guests highly rate the wonderful staff and frequently praise the pleasant stay.
The property is beautiful but there were bedbugs in my bed. My whole body is covered in bites from the bedbugs. I would never stay in this hotel again nor would I ever recommend it to any of my friends.
we arrive and the lady at the front gate took a while to come and open the gate for us. she didn't give us instructions in where to go. We assume we needed to go to the condominium area as that was our reservation. we spend an hour trying to find someone to help us with check in. while looking for some one we call the number in our reservation, and no one ever answer. finally a person cleaning told us to go to the hotel to do the check in. The hotel is extremely far from the condo area. we lost over and hour trying to figure all this out. the check in person didn't inform us that we need it a gate pass. every time we tried to leave the resort we were ask about a pass. they wanted us to go back to the hotel area to get one. Like I said too far from the condo and inconvenient.
This property was everything I could have asked for and more. From the staff, to the incredible food, the quality of the rooms and the feeling of quiet, peaceful solitude. I will be going back again and again.
The place was amazing, definitely a great place for families!
The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.
Very disappointed, purchased a 3 bedroom stay and gave me a 2 bedroom instead stay they adjusted the charges,And still waiting for my refund from expedia.tried to contact Expedia but texting I disabled.
All was great except for the transportation. Front desk would hardly answer phone calls
Wonderful property
Personal amable, lugar silencioso y agradable para descansar.... Lo unico seria la tina de baño esta muy alta y se vuelve resbaladiza al contacto con el agua, también para abrir la llave del agua muy a distancia. Pero quedamos con ganas de volver. Gracias
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