Red Roof Inn & Suites Albany, GA

I would like to leave my review about the Red Roof Albany GA, the environment is terrible, very poorly maintained, the bathroom floor is filthy, the door safety lock is broken. The bath towels are of very poor quality! There is no smoke detector in the room, I will send photos of all this and put it on the internet, so that more people know about the poor quality of service and the poor quality of utensils provided!

Happy very comfortably

It was expensive but was not worth the price. The room was clean, the bed was comfy, but for almost $200 a night the room should have been better kept. You can tell it was in need of a remodel, water stains throughout room, walls had cracks, again the price didn't reflect what I received.

The smoke detector was covered with a plastic bag and there were too many roaches crawling around on the TV, sofa, window, desk and floor. I was so afraid of bringing them back home. For the amount of money I paid, I expected better conditions.

A lot of cosmetic issues. Two holes in the wall. Handle hanging off dresser. Two cracks in the shower that look like punch marks. Black mold in the shower. Black mold also seems to be on the ceiling in the shower. They changed the lock types and didn’t paint what the new lock didn’t cover. Towels and wash clothes need to be replaced. No longer white. We killed a few roaches. Coffee table look to be chewed up like I dog chewed at the bottom. Breakfast was limited and the drinks were already poured with no cover. Staff was okay. I took pictures of the major issues. I wouldn’t stay there again. It was a last min trip. I don’t think it was worth $80 / $100 with tax. More than $30/$35.

Staff was excellent. Software problems for checking in, but staff was polite and our transaction was handled with great professionalism.

Stayed at this hotel during the hurricane evacuation and unfortunately this was the closest available hotel from my home in Tampa, Florida. My 9 year old son and I stayed in room #201 and the conditions were horrendous. There was black mold growing all along the ceiling of the bathroom walls. The refrigerator iced up and the toilet was partially clogged so it worked minimally. I advised the front desk and was told the hotel was booked and that they would advise the manager. I never heard back and finally spoke with the manager at 4:30am the 2nd day when I checked out early because of the dangerous conditions. This was a serious health hazard especially for my son who has asthma. Absolutely shameful!!!!!!!!!

Checking in was easy and super quick

Poor parking. Back entrance not allowed to be used. Roosters crowing at 5 am. Staff working out a problem on billing rather than going to office.

Pleased with our stay