Courtyard by Marriott Montvale

Free breakfast (if you book it) was excellent - counter/sit-down service with options like eggs or French toast (or cold options). Room was spacious and comfortable. Didn’t try the bar/restaurant but it seemed nice.

Could have used more comfy pillows but that’s a slight nitpick.

Parking charges and clear bathroom doors.

We parked to eat at the restaurant, checked in after dinner and the car that brought me to the hotel left, hence no car was parked overnight. Yet, the hotel charged $16 to park a vehicle overnight. When I had checked in they never said there was a vehicle charge—had they I would have told them the car was leaving. When I attempted to dispute the charge, they refused and said it was automatic. I have travelled all over the world and I have never had a hotel not be transparent about a parking fee. Moreover, they were charging $7 for a small bottle of water for a room that cost almost $300 per night. Very disappointed in this Marriott.

Location

Not so friendly staff, thought deceptive

Location and room size.

No sound proof walks between rooms and corridors.

Staff were professional and friendly. Bed was comfortable. Breakfast sandwiches were very good. Fire and Oak restaurant was good.

Hotel, especially the rooms are dated, clean but dated. Hate, hate, hate down-like pillows and down pillows, too soft! I realize that this is a personal preference but I wish there were firmer pillows available in the room. Would like to see more prominent signage regarding breakfast hours. Only by accident did we realize breakfast hours were almost over. There is charge for coffee in the lobby, $4.50/cup. Small elevator.