Homewood Suites by Hilton Buffalo/Airport

Close to airport, very nice staff, super helpful, good indoor pool

Clean room.

Absolutely fantastic hotel all the way around! Phenomenal location close to everything, recently renovated so it’s light, bright and airy… Actually reminds us of one of the Universal Orlando hotels we stay at quite a bit. Most importantly, the entire staff was professional, helpful, kind, and super friendly to make our stay remarkable. Ms. Jackson and Hekeziah at the front desk greeted us with a smile and helped us throughout our stay. Cindy served up the most impressive, delicious over-the-top breakfast we’ve literally ever had at this type of hotel, and Brian went above and beyond to keep the entire place sparkly clean. Thank you for your outstanding hospitality during my sister‘s wedding weekend… You made an already wonderful few days extraordinarily memorable. We hands-down five stars recommend! :)

Excellent amenities, quiet, clean and friendly staff.

Suites were extremely nice and very comfortable. Only had one clock in the entire suite, alarm clock in the bedroom. Time was wrong on it and ciuld not correct it. Also all the suites border the courtyard in the middle of the building.Very nice but when other patrons are outside your bedroom windows at midnight laughing and talking, you will hear every word they say.

It was a amazing room clean and lay out

Second time stay. Love the pool. It is a great choice for family with small kids.

Breakfast, pool and hot tub.

The towels were to rough not soft enough.

I always love it here the hotel is absolutely beautiful and a luxury getaway from home . Me and my children love the staff friendliness and the overall cleanliness and hospitality of hotel staff .The hot breakfast is always a pleasure and is very delightful. I will be coming back !!!

Very mixed with highs to lows and so I feel since the highs are so wonderful, whoever’s in charge should get a feel for the lows Front desk a the 4 ppl plus the security guard never once said a hello or a smile as im there for a day with my two young kids and walked through for pool enough; all lined up , stone cold with zero to say ask or show any oz of cheer Yet next morning, where the nicest spread of a buffet was with the sweetest woman relating to several people as she went table to table cleaning up after tables as her job The the house keeping staff was as sweet if not sweeter with a woman that said her name is like Saudi Arabia - she needs a merit I swear, let me know which I read, that the place had been redone in 2024 and was not only as kind as can be but very informative. Then whoever Courtney is that sends the texts out , she and the welcome committee should be trained by the end of the totem pole with customer service Rules are rules and I do follow them, the pregnant woman who had a thermos wasn’t allowed to have her water thermos by pool. I do understand the strict no drink no food, so after I thought we were going to be arrested by the two stone faces that let us know about that thermos, To which I immediately stated “ no big deal, I’m going up to room anyway , I’ll take up” and still got the stone cold responses on repeat.. only to receive the hopefully robot Courtney who shares the following …