Weekends Resorts El Nido

Det første indtryk af hotellet var så godt. Fællesområdet med restaurant og poolen var formidabel og udsigten var fantastisk. Vi skrev at vi ville have daglig rengøring men dette blev aldrig gjort nogen af dagene. Men 2. nat opdager vi en rotte på vores værelse. Vi snakker med reseptionen om hvad de vil gøre hvorefter de vil ringe til nogen der ville fikse det. Ingen kom. Intet blev gjort. Vi blev tvunget til at sove på vores værelse med en rotte. Dagen efter sidder vi ved poolen hvor den løber forbi. Føj hvor klamt!

The outside area is nice

-The towels were dirty every single day -The bed sheets were dirty with makeup stains and blood stains these had clearly not been changed and I had to request for these to be changed . -Rats and cockroaches seen at the hotel - the hotel in unclean in general (every toilets, seats in reception area for example) -The hotel said they run out of clean towels -Not enough supply of water bottles on request -Communication with staff was not up to standard as they could not arrange out pick up time effectively and changed this 5 times throughout the day -pool water was dirty - no WiFi in the rooms -room represents a prison -food not up to standard -rude staff who require a lot more training as they don’t seem to know their job description Overall I feel that the hotel has so much potential but the lack of strong management, untrained staff and poor cleanliness has let this hotel down. Due to this I would never recommend anyone to stay here this did ruin our holiday.

Spectacular pool with sunset views. Good location near many restaurants. Nice rooms. Friendly and very assistive staff (they even cut my fruits for me that i bought at the market :))

Many mosquitos and the net above bed was not protecting at all because it was too small. Bad wifi. If you have a tour in the morning and are rushing with breakfast make sure to order it ahead of other people coming, because they are a bit slow with bringing breakfast.

Close to the beaches

The facilities are run down. The room is smelly and i got bitten by bedbugs. My legs are full of bites. I showed it tob i am noy

Near the beach

Totally the worst hotel I’ve stayed in. Overpriced. Checking staff have no idea what they are doing. We were told we don’t have a booking and had to show them numerous times our booking reference. Eventually they found it after 30 minutes. Room was doesn’t and full of mosquitoes and flies. The water was brown coming out of the faucet. Only one bulb working for the lights. Aircon was noisy and blowing warm air out. We stayed the one night of our 4 night stay and checked out to another hotel.

Le prix était vraiment trop élevé pour les prestations fournies. Piscine trouble, mobilier de mauvaise qualité, service inefficace, climatisation défaillante, chambre très moche, manque de linge…

Great location, just on the beach so you can admire sunsets. Couple of good restaurants around so you have options where and what to eat. Rooms are great, spacious and comfortable. Staff was very friendly.

We would not recommend this hotel. The rooms were dirty and window blinds were falling off the windows. Towels were not in the bathroom or room when we arrived. We had three done villa rooms for our party. One room had a missing window that had a piece of card board taped over the hole with masking tape. For the second room, the toilet was leaking all over the bathroom floor and there was a constant pool of water. The third room was infested with mosquitoes and we later found mosquito larva in the room. When we brought these issues to the hotel staff they did nothing to rectify the situation and wouldn’t even provide a discount or move our rooms. It was frustrating because we prepaid for the stay. The location of the hotel is good and could have so much potential. Avoid this nightmare resort.

Loud music Room privacy see through blinds Lack food choices Pool water filter always off Access to pool blocked by coconut leaves No safe Dog in premises even during breakfast Too pricy No manager to run the place Just feeling the place is going downhill and deteriorating Miserable and old lounge chairs in the pool No cooks in the restaurant Staff disarray on the things to do Expedia you should give me a discount for this place

Beautiful property and location.

Not a big deal for my wife and I, so we didn’t bother to ask to get it fixed, but the TV said the router needed to be reset to watch Tv.