Americas Best Value Inn Augusta S

The room was a smoke free room, but I could smell some smoke. Its smell was covered up by the perfumes in the room.

There’s a distinct smell so make sure you bring air freshener and there’s also a lot of roaches

I was not pleased with the extra pay of 10 dollars after I paid online..Then they had roaches..I really wanted to make this visit pleasant because I had already paid my money and did'nt have no extra funds for another room nor to wait for cancellation...I wish I had gotten a better room...

Muy caro y no esta limpio avía cucarachas

Awful

Appears to have formerly been a Days Inn location. Convenient to Fort Gordon easy access to I 520. Some dust in out of the way places but overall clean. Road noise but not enough to disturb this tired traveler. Staff very friendly and helpful. Price excellent

Worst place to stay ever!!!!!!!!! Roaches

We were given 1 small tube of shampoo. No tissues in the room. Light was out in the sink area. Knocked on the door early in the morning we were checking out to ask for our towels. The male maid did not speak english. I was trying to tell him we were checking out that day. There was trash and old towels outside the room next to us for the 2 days we were there. No coffee pot. Breakfast served 6am -9am. No orange juice. No ac in lobby. Posted note you have to eat at this big table in the lobby. No taking food to your room. Had only cereral, and pastries.

I booked for 3 nights. I called the hotel twice and told them I’d be arriving around 2am and they assured me I wouldn’t be charged an extra night as long as there was a room available. I booked this hotel because they had a 24hr service desk. Well I arrived at 2am to find out I was checking in through a window still standing outside by myself in what didn’t appear to be a very present setting. I check in and they give me a room key to a room with people already in it. So I have to go stand outside again. The lady who checked me in was very nice and felt bad they had booked my room even after I called ahead TWICE with an arrival time, so she upgraded my room. The room was clean, but pretty out of date. The bed was old. The bathroom was barely big enough to close the door. Then worst of all, upon check out the rudest man was fighting with me about how many nights I stayed. I told him I called ahead twice asking if I needed to pay another night or early check in fee and they told me no. He said it was a mistake and I told him this was not my fault and he continued to argue with me until I up and walked out the door.

I felt unsafe at this hotel. The surroundings seemed shady. I was glad to be safe when I left. I will never stay here again.