The Carolina Inn, a Destination by Hyatt Hotel

Excellent customer service as expected! Team members are very professional, courteous and helpful - and one of the reasons I always come back.

Convenient and easy to visit UNC. Friendly and professional staff!

Beautiful historic hotel centrally located. Convenient to walk to the UNC campus and Franklin Street. Nice dining and service.

I initially visited the Carolina Inn as a prospective high school UNC applicant. After gaining admission into UNC, I would come by the hotel after classes during my undergrad tenure just to have one of their delicious chocolate chip cookies. Just one. I came back to stay at the hotel 10 years later and this visit was just as special as it was 14 years ago. If you're in Chapel Hill, this should be the first and only place you stay. Go Heels!

Lovely lobby and cafe. Decor and bed are top notch!

Gorgeous and perfect location.

Housekeeping was spotty at best and didn’t attend to the basics. The wait staff at the restaurant was slow and not very capable of the simplest requests.

we went for Sunday brunch that starts at 8:30 am, we arrived at noon, it ends at 1:00 pm. It felt like most of the food had been sitting there since 8:30, polenta and salmon were dry on the outside, some of the food was no longer available after 12:00 30, we were told sorry, we ran out ! And we paid the same price as people coming early and getting the best of it ! The place is gorgeous so is the service but if you want to have brunch there don't go after 10:30 am

Absolutely perfect location if you want to immerse yourself in the charm of Chapel Hill.

The hotel exceeded our expectations, the location is wonderful, the hotel is in great condition, the staff was super friendly and the restaurant was great for breakfast and dinner. We loved it.

Gorgeous Inn in the heart of the UNC campus. Very accommodating staff and wonderful dining room and bar area! Cannot wait to come back!