Home2 Suites By Hilton Brantford

It was clean and comfortable and quiet.

Absolutely beautiful room , huge with 2 big double beds and the kitchen and siting area. Nice and very clean. Breakfast was included and was the best one which we have so far in Canada 🇨🇦. Swimming pool was very clean as well and almost empty just for us it was feels like very special treat. Would love to come back here again

Everything was just perfect ❤️

Really nice room clean hotel in all upset you guys didn't let me stay again??

I got assaulted at the hotel and the person that assaulted me was making noise in my room I was knocked out and you guys still had the nerve to not let me say after being up all night in the hospital as it wasn't even my dam fault

Place was impeccably clean and staff were all very friendly and helpful. Location was ideal. Rooms were quiet and comfortable.

Breakfast was all UPF. A fresh pot of oatmeal along with freshly boiled and scrambled eggs would be a good start. Cereals were labeled ‘more sugar’ and ‘less sugar’ but there was no healthy cereal at all there. I had more packaging on my table than food.

Very Clean, comfy and lots of food options around. Breakfast was good as well!

Close to McDonald, Tim Hortons and right off the 403:) Easy access.

Clean, Friendly Welcome:)

Clean and spacious room. Room amenities.

Hallways blowing cold air at all times, it was arctic! The pillows were too soft.

Breakfast was good, not excellent but good

Late checkout. I usually ask for late checkout, and I don't care if I need to pay an extra fee for it. The person who assisted me at first was almost rude, and said "there were no more late checkouts". I asked to see the manager, who was absolutely professional and courteous, and gave me an extra half hour for checkout.

This was a beautiful hotel in a perfect location for my daughter’s hockey tournament in Brantford. I loved the room , the breakfast was great and I was pleased there was always hot coffee available. I liked the location with surrounding restaurants , close proximity to the highway and near the Wayne Gretzky arena. Unfortunately the downfall was the way my late checkout request was handled - I explained that I had a long gap before my child’s evening game (tournaments are unpredictable ) , we had been up since 5:30am for an early game and had another game at 6pm ! I only asked to stay until 1-2 pm just so we didn’t have to sit in the car for several hours. I was told that my room “was booked” and that only a 30-minute late checkout was possible. However, when I checked online, the same room type was still available. I am also a Hilton Honors member, and the program clearly states that late checkout is offered when available. Given that availability still showed online, this made the refusal even more frustrating. What was most frustrating is that when I asked to extend my stay for another night, it was approved immediately. That makes it very hard to accept the explanation that the hotel needed my exact room. If the hotel truly could not accommodate a longer checkout because of availability, extending the stay should not have been possible without a room change. This came across as inflexible and inconsistent, and it felt like the only way to get reasonable flexibility was to pay for an extra night rather than being reasonably accommodated for 2-3 hours. Also to note the hotel was empty at 4pm when we left. And looking online all room types are available . This was a busy tournament weekend , so I would expect housekeeping would not be turning over all the rooms anyway so why so inflexible ? Despite this I would stay here again as the hotel is beautiful , keeping in mind this hotel is not willing to accommodate late check outs despite low occupancy on a Sunday night !!