Comfort Suites Scranton near Montage Mountain

We stayed here for the Big Boy Reunion (steam train) in Scranton, so I knew the hotel was fully booked. However, the place handled the volume really well, and the only place that ever felt overcrowded was the pool. We had a small suite with a whirlpool tub. The room was nice, clean, had plenty of room to move, and had all the amenities - dishwasher, stove top, microwave, coffee, etc. The pool and hot tub area were really nice, and the gym was okay. It was very small but had a nice set of weights and a weight bench. The hotel was VERY close to everywhere we needed to go. I would definitely stay here again, although there were some bumps in the road here and there.

A lot of the amenities were in disrepair or didn't work well. The pool/hot tub was great, but the arcade was really lacking. Several of the machines didn't work, one of them ate $10 of my money, and the pool table was missing some balls. The stopper on the whirlpool tub in our room was hard to work, and the tub empties too quickly because of it. The washer broke while I was washing my clothes, which flooded the room and soaked my clothes, so now I have to contact my bank for a chargeback since I had to use the dryer multiple times just to get the clothes dry. The cleaning staff was a little rude about that - it's not my fault your washer broke. The USB ports in our room didn't charge phones well, only small items. Also, no liquid soap anywhere in the suite - just 2 bars of soap, which is not enough for 3 people for 4 days. Last con - breakfast was kinda meh, but it was free and it was food, but definitely bare bones. Eggs every day with a protein and 2 waffle makers - but absolutely no toppings for the waffles except frozen butter. Minus the washer though, these were all little things I expect when travelling, just giving the full, honest review. I would still stay here again, although my husband disagreed with that. My son also loved the hotel, esp the pool. This is a great stay for families for sure.

Breakfast was decent, I appreciated the availability of the pull out couch bed.

Murphy bed was incredibly uncomfortable, had crumbs on the mattress of the pull out bed, the queen beds were uncomfortable as well , they refused to give us a white comforter for the couch bed and only provided the brown thin blanket. The shower was filthy, stained and had visible grime on the shower shampoo containers and walls. The bathroom is very small and difficult to navigate.

Breakfast was okay. Staff friendly and helpful. Clean room but dated. Could use refreshing.

Room above ours, we could hear every step when people walked around. Frequent pump sound from above interrupted sleep.

Location to event the room was very big and clean

The bathroom door swings in next to toilet bowl no luggage carts for check in and out because I guess people took them in there rooms because I did not see anybody walking with any and sam thing on check out a pair of dirty socks on hall floor