Reef Resort Villas Port Douglas

Pool was excellent

facilities being renovated

Villa spacieuse et agréable. Il y a tout ce que l'on a besoin pour passer un excellent séjour et la piscine est aussi très agréable. Le personnel à l'accueil est charmant et très disponible. Excellent rapport qualité prix hors saison

It was clean and comfortable in a good location

Property was a little outdated

Well set out an and clean

Over all with some issues we did enjoy our stay & was great for a family to stay. Pool area was good, easy access in & out of town. Great self contained accommodation was roomy, had everything you needed for the stay short or long term & . comfy beds.

Cleanliness was not the best. Stained towels one towel had a hair on it, Kitchen area was not the best , dead worm on kitchen bench, splash back near taps had not been wiped or cleaned properly you could still see the grime ,oven/grill was left dirty & uncleaned had grease dripping from it. kitchen cupboard had cockroach droppings & glass had a small baby dead cockroach in it. Had to wash & rinse all cups & plates before we used first. Did tell the manager about these issues, I really didn't want to complain though im not sure if the manager knew that housekeeping wasn't cleaning properly. An apology was made though nothing else. Had to use pool towels as no cleaning staff where their to get us clean towels from the laundry. The café & restaurant wasn't running due to water damage. The resort needs updating & a good spring clean in the rooms

Quiet yet Central

N/A

Loved it, people were really good and friendly , great pool and location excellent

Was going through upgrades so hard to knock until finished to be fair