City Suites Hotel

I had the most amazing stay at City Suites Hotel thanks to Hoai after a stress week helping a friend search for a new apt.

The location was perfect, right beside the redline L train and near lots of good food. across the street had a lil convenient store. The beds were extremely comfortable. We will be coming back to stay here for sure! the only bad part of the room was the sink water had a weird smell but not the shower water thankfully. The water pressure wasn't terrible.

Large room fun location on transit lines. Interesting decor

No Coffee maker in room

Staff was fantastic, with Elena at the front desk very good at making us feel comfortable and satisfied. The room was on the small side and you could hear neighbors, and exterior traffic at times but nothing too bad. Front desk always manned and you had to get buzzed in so very safe.

City Suites Chicago is a quaint, boutique hotel with a lot of charm. The rooms are cozy and comfortable. The bathroom is bright and functional. The hotel is near the elevated train, which is convenient for travels around town. But, despite being so close, one really cannot hear it from their room. The staff is friendly, welcoming, and helpful

Comfortable clean cozy and close to our venue

Nothing

I would have rated City Suites Hotel as a wonderful place to recommend. It is centrally located in Chicago’s Lakeview neighborhood and features friendly, helpful front desk staff. However, the housekeeping service left much to be desired. On February 6, 2026, at 8:00 AM, I requested that Gabriel have the cleaning staff service our room in the morning. I had a medical procedure at the nearby Advocate Illinois Masonic Hospital and was looking forward to decompressing from my sedation in a clean room. By 12:30 PM, our room had still not been cleaned. I went downstairs and spoke with Gabriel again to repeat my request, then waited in the lobby for two and a half hours. Despite these efforts, the room remained unserviced. By 3:00 PM, I was exhausted and simply needed to nap as the sedatives were wearing off. In the end, the cleaning staff never arrived.

I had a great stay and a good sleep. The King Suite room was just like the pics. I was afraid I would be able to hear the train and street noise but I didn’t. My room even faced the street and train. Great location! The bed was very comfortable.