The Lodge at Vail, a RockResort by Vail Resorts

Ubicacion, comodidad de los ambientes

Faltaba equipamiento de vajilla

The location suits us well as it is close to restaurants, shopping and lifts. We are repeat customers and have been staying here over 20 years.

Although the property is aging, it is still well maintained and each unit condition varies. T

Very friendly staff! Valet parking directly there! Ski service was also exceptional!

Nothing

Location

Slightly dated

Location and service.

Secure WiFi was not available

My husband and I just visited the Lodge this past week. The lodge was beautiful and the location was wonderful. You could tell it has been renovated over the years but we loved the feel/vibe of it. It was So easy to walk in the village and over to Lionshead. We chose the slope view room and that was so worth it! Beautiful snowy Mountain View where we could watch all the fun ski action! The room itself was very spacious and the king bed was lovely and very comfortable. The bathroom was also incredibly large and very nice. The only downside I would say was that we did notice some mold in the shower, and we woke up with stuffy noses each morning. Not sure if it was just the air quality or age of the hotel, etc. We did go to the spa and received wonderful massage and facial treatments. We loved the sorbet we received afterward. The therapists were extremely professional and kind. The one downfall of the spa experience was our interaction and communication with the spa front desk associate. We called over a month before our appointment and spoke over the phone and there was just a lot of confusion and misunderstanding. As well as a lot of time spent on the phone. Once at the hotel, I called to confirm our treatments and no treatments had actually been scheduled. Thankfully, she was able to reschedule them. What bothered us most was that she had no idea about the Valentine discount special they had going on between the 10-14th. There were signs about it this in the hotel! How would the front desk at the spa not know about this!? She also wasn’t very knowledgeable about the services. She also was trying to speak with us with her AirPods in as well. Just overall not a professional experience with the front desk. Thankfully, the spa treatments made up for this.

Hôtel parfait. Personnels au petits soins.

What a great place they have in the center of Vail village. 2 Top notch restaurants with tasty food and good choices. Employees were very helpful especially the concierge service. Our room was really nice and overall the lodge is great place to stay.