BridgePointe Inn & Suites by BPhotels, Council Bluffs, Omaha Area

The neighborhood feels sketchy when you drive up. The exterior looks like it could use some upgrading. The interior was clean, the staff was friendly. We were just worried about our car being parked here.

My husband and I stayed here on our trip back to Colorado based on positive reviews. We sure did not have the same experience most had. Pros: nice sized fridge, check in was easy, breakfast ok. Cons: not a comfortable bed, bed had very thin sheets and a thin coverlet with no additional blankets in the room, bathroom terribly small, light bulb out over vanity (I mean come on!), noisy, desk chair non functional (rollers had been removed), shower didn’t drain, tiny trash cans, styrofoam cups even at breakfast. It just was not a pleasant experience.

Quiet

Breakfast was good but no fresh fruit was provided. Liked the raisin toast! Enjoyed the large room for eating and not being crowded.

Prices elevated due to the baseball World Series / Slumpbuster, so room cost more than it would have otherwise, making it not as good of a value. My biggest complaint was the bathtub did NOT hold water and had no stopper. Desk clerk seemed unconcerned and suggested I just use a Styrofoam cup to keep it from draining. Very inconvenient to try to take a bath with water leaking out. I choose my hotels by the fact they have bathtubs, so this was a Big Deal. We stayed three nights. Night one, our room was not cleaned and no trash removed, so we had to ask desk for clean towels. The second night no cleaning but towels provided and trash finally removed. Beds NEVER made, room NEVER cleaned during the entire visit, and towels only provided the second day.

Second stay, you can't go wrong.

Housekeeping didn't check the microwave. Found a bunch of money inside! Should have turned into police, but my wife gave it to the lovely couple at the desk. Hoping that you found rightful owner.

The room suited our needs for a clean, nice place to rest while coming and going to visit family. Stephanie at the desk is a delight.

A little concerned on the first visit of all the housekeeping dirty linens, rooms wide open and no one working for a few hours on the cleaning but by the time we woke up, all had been done and the second visit on the way back all was perfect. No issues.

The room was great for my husband and I. The breakfast was good as well. However, the internet was very slow.