Four Points by Sheraton Windsor Downtown

Quarto muito confortável. Localização ótima

A limpeza não é tão boa e o estaria te que tem café da manhã tem poucas opções e para jantar também bsi é bom.

It was good

I love this hotel because parking is easy, it’s very clean and Starbucks is so close! The pillows are great too!

The room was clean. the location was good.

• At check-in, the Front Desk directed us to basement parking, requiring us to use the stairs to access the elevator, without informing us that the second-level parking had direct elevator access. • Unexpected $18 charge for parking despite advertising “on-site private parking.” • Breakfast advertised as “excellent” but was very basic continental. • Inconsistent information between Front Desk and Restaurant: I was told breakfast ($14.99) could be charged to my room and deducted from my deposit, but in the morning, I had to pay separately. • An additional $4 per coffee was charged (we had two coffees), which felt unreasonable on top of the breakfast cost. At checkout, I raised my concerns but was told, “they are a separate entity and can charge whatever they want,” which is not the level of service I expect from a Marriott-branded hotel. As guests, it should not matter whether parking, restaurant, or spa services are operated by separate entities—customers expect all services, especially essentials like breakfast, to meet Marriott standards.

Great room

Good location

It was a nice room but the noise on the city view side was crazy, even though ear plugs were provided. The bed was ok.