The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Conveniently location near all of the attractions in Gatlinburg and a very friendly/professional staff.

It’s obvious that the facility was remodeled, but the bathrooms are very small. In order to sit on the toilet, you must sit sideways in order to use it. The pool had entirely too much chlorine. So much chlorine that your eyes burn while sitting in the room with the pool. Also slip proof mats needs to be placed on the steps going to the swimming pool. We witnessed multiple people slip and fall. Also, there’s not enough seating at the swimming pool. Please increase food options on your menus. It would be nice to have microwaves in every room instead of having to go down the hall near the elevator just to warm up your food. That’s bogus.

We love this place! The indoor water park is a plus.

We stay at The Park Vista every Spring Break. This Spring Break was the most disappointing when it came to prices and charges. The rate we secured on booking.com was not honored for my family's room or my aunt's family room. We paid over $500 for our stay. However, online our prices were quoted at $298. I do understand the refundable incidental for each night. However, upon our departure we only received $75 back from the stay. They had waived our parking due to our room not being clean and ready upon arrival and the price . The math is not mathing.

Loving this hotel! Awesome cool area. So nice to be staying up on a mountain. Breakfast is absolutely fantastic!! So much food! Hibachi style omelettes. Love it! Love it! Love it! The employees are so nice! Our waitress' name is Yorlin! She is super sweet.

Our stay was amazing. The place is absolutely gorgeous awesome location on top the hill away from the chaos of in town but not far from all the amenities.. staff was very friendly rooms clean pool area was awesome my family enjoyed themselves.

Nothing everything was great

The bed was like sleeping on a cloud. Extremely comfortable. Pool and hot tub are open until midnight. Trolley will take you downtown. Nice outdoor area with fire pit. Beautiful views of the mountains.

The kids really loved the pool with slide, the elevators facing the large patio, and the balcony facing the natural park. They also loved the bunk beds!

My wife and I found the decor and furniture dated, the bathrooms small, and missed having a bathtub to bathe the kids in.

Great waitress staff.

Constant dogs barking inside the building it was horrible.

The amenities was nice.

The rooms are very outdated, the furniture in the room is falling apart and old. The carpet in the room was tore up in the entryway, and there were no chairs on the balcony. Overall the quality of the rooms don’t match the price per night.